The purpose of the Golf-Guest Service Agent is to greet, interact and check-in all customers and visitors. This multi-faceted position includes a wide range of duties which require superior customer service skills, experience with computers and cash handling.
General Responsibilities:
Greet all customers in a warm, friendly and welcoming tone.
Responsible for answering the phone and providing appropriate information to customers.
Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise.
Accurately account for all credit card and cash handling transactions.
Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily.
Ensure rental equipment is properly checked out and accounted for.
Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette.
Assist in snack bar area when on occasion or as needed.
Driving golf carts and parking them in the staging areas.
Other duties as assigned.
Education:
High school diploma or equivalent.
Experience in a retail environment.
Golf Course experience is preferred but not a pre-requisite.
Experience
Proficiency in Microsoft Word, Outlook and Excel.
Must have attention to detail.
Knowledge of Point-of-Sale systems is helpful.
Previous golf related experience ideal.
Previous guest service and cashier experience preferred.
Excellent written and oral communication skills required.
Positive interpersonal skills required.
Must be fluent in verbal and written English.
Basic computer and typing skills are required.
Management Activities:
None
Salary.com Estimation for Club Attendant in Redmond, OR
$28,809 to $34,877
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Club Attendant career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Club Attendant.
Click the checkbox next to the jobs that you are interested in.