What are the responsibilities and job description for the Director of Lifestyle position at Troon?
Horizons Summers Corner in Charleston, SC is excited to announce the exceptional career opportunity of Director of Lifestyle. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the club managed by Troon. Salary range is $70,000-80,000 and based on experience.
General Purpose:
We are seeking a creative professional to provide direction and focus on all Activities components of the community designed to enrich the quality of life and enhance the vibrancy of the community for residents. The “Director of Lifestyle” is responsible for assisting with special events, workshops, classes, communications, and connecting residents throughout the community. The ideal candidate will have exceptional interpersonal and communication skills. Must have 2 years of event planning and executing experience and at least 2 years of customer service/hospitality experience. HOA experience is a plus.
Essential Duties
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Plan, coordinate, and implement programs, classes and special community-wide events that promote a healthy, active lifestyle.
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Develop and manage Activities budget providing recommendations to the Executive Leadership Team.
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Acts as main point of contact for all member social events including creating all event orders, event marketing, invitations, menu selection, RSVPs, billing coordination and onsite representative to ensure the consistent delivery of high quality programs.
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Coordinate and develop an effective volunteer program by networking with community organizations, businesses, schools and individuals within the greater community.
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Host seminars and events, including specialists where applicable to build and encourage resident wellness and awareness in areas such as health, finance, history, social media etc.
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Creates and distributes all regular resident member correspondence including but not limited to: monthly member newsletter, club announcements, seasonal procedural announcements, club flyers, signage, and calendars, promotions, events, etc.
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Acts as primary owner for all member website and social media duties; responsibilities include updated and creation of online content, distribution of communication, tracking member activity and collecting member feedback.
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Maintains electronic membership database and hard files. Tracks resident participation numbers to measure activity success and develop communitywide metrics.
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Welcome new residents to the community and perform new resident member orientation.
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Assist sales team with prospects, sharing the energy of all the community activities.
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Ability to work nights, weekends, and holidays required.
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Regular and reliable attendance
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Performs other duties as required.
Education/Experience
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A degree in recreation, hospitality, sales or communication field is preferred and/or practical experience in planning charitable events or company social calendars.
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A minimum of 2 years of event planning and executing experience and at least 2 years of customer service/hospitality experience.
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HOA experience is a plus.
Job Knowledge, Skill, and Ability Preferences
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Should possess general knowledge of skills defined within content of job description along with the body of information required with respect to computer systems and software, registration processes, policies and procedures, equipment, materials and products etc.
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Public Speaking skills are important to the effectiveness of this position. Highly effective interpersonal skills, problem solving abilities, and advanced communication skills a plus.
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Must be able to organize, participate and direct in-community event set-ups.
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Should possess a high level of energy, social skills, initiative, enthusiasm, and cooperation, and exercise good judgment and discretion. Ideal candidate will be outgoing and welcoming.
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Will be accountable for individual performance, the work of others, equipment, supplies, product quality and safety.
Salary : $70,000 - $0
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