What are the responsibilities and job description for the Food Runner position at Troon?
The Food Runner is integral to the guest experience. They deliver food and beverages to the guests of the property. The Food Runner will ensure 100% guest satisfaction.
Qualifications, Knowledge, and Skill Requirements:
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment
Responsibilities:
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee, and other items as applicable and/or necessary
• Keeps tables, dining room and work station(s) sanitized and organized
• Listen and respond to customer complaints
• Performs clean-up and closing procedures as assigned by the manager
• Perform other duties as assigned by the supervisor or manager
