Golf Course Ranger/Course Ambassador
Job Posting for Golf Course Ranger/Course Ambassador at Troon
The Golf Course Ranger/Ambassador is one of the most visible employees of the facility. This position is tasked with directing the flow of traffic on the course, enforcing facility rules, assisting customers with course etiquette, alerting management to any golf course problems, promoting the facility and its events and assisting players with any on-course problems. Due to the nature of the position, the ranger/ambassador must be pleasant, but firm at the same time.
Specific Responsibilities - include but are not limited to:
• Be the on-course customer service specialist for the facility
• Provide welcoming “first contact” with each customer or groups of customers and ensure they have an enjoyable experience
• Check with the golf shop for any unusual or special instructions, such as cart paths only etc.
• Make sure all equipment; cart, etc. are working correctly
• Ensure the driving range grounds are maintained to an exceptional level with regard to keeping it clean, and to pick up/wash balls in a timely fashion
• Accurate recordkeeping of the number of players daily
• Assist customers with any on-course problems
• Enforcing facility rules and regulations
• Keep work area neat and clean at all times
• This position may perform additional duties as needed/required
Knowledge, Skills and Traits
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Excellent oral communication skills
• Service and customer focused attitude
• Enthusiastic, outgoing attitude and personality, patient and non-combative
• Organized, able to work in a busy environment where the priorities are changing
• Team player
• Energetic and professional
• Standing or walking for long periods of time may be required
• Lift &/or carry objects weighing more than 25 lbs. & up to 50 lbs.
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