What are the responsibilities and job description for the Pro Shop Attendant position at Troon?
George Dunne National Golf Club in Oak Forest, IL is excited to announce the exceptional career opportunity of Pro Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Qualifications, Experience and Skill Requirements:
When acting as an "Inside" staff member:
About Troon
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.
Qualifications, Experience and Skill Requirements:
- Must have strong communication and interpersonal skills
- Must be coachable and have basic computer skills
- Must be dependable and have a strong work ethic
- Knowledge about the game of golf preferred
When acting as an "Inside" staff member:
- Perform clerk/cashier like duties
- Responsible for processing customer reservations for guests of the golf course
- Provides customer service to arriving guests to help expedite check-in process
- Arranges and displays golf shop inventory as necessary and directed
- Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
- Assists in maintaining a clean, safe workplace
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
- Ensure property and it's amenities are secured daily
- Assist with set-up of equipment and golf carts
- Perform related duties as assigned by General Manager
- Perform Starter/Ranger like duties
- Responsible for welcoming and greeting of guests and players in a friendly manner
- Explaining rules and course etiquette to all groups if needed
- Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
- Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
- Facilitate orderly and timely pace of play of groups to prevent delays
- Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
- Ensure that each group has four players if possible
- Responsible for the picking up and cleaning practice balls when scheduled
- Ensure property and it's amenities are secured daily
- Perform related duties as assigned by General Manager
About Troon
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.
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