VP Operations

As the Northeast Operations Manager, you will play a pivotal role in overseeing the daily operations of all facilities within the region. Your responsibilities will include managing the Northeast regional operations team, ensuring alignment with business objectives, and fostering a culture of excellence and service. The preferred candidate should ideally be situated within the northeastern region of the United States, ideally positioned between Philadelphia and Hartford, Connecticut.

Essential Duties:

• Develop and execute initiatives and programs that align with business objectives
• Facilitate communication and coordination between Troon, its sub-brands, and Owners
• Manage staffing and organizational structure, including performance evaluations and recommendations
• Analyze and report financial results to stakeholders
• Drive company-wide initiatives to promote vision and culture
• Recommend and implement strategic operational changes
• Oversee operating budgets and forecasts to optimize performance and ensure compliance
• Support new business development opportunities
• Conduct property reviews and uphold Troon standards for team performance and service excellence
• Provide training on Troon operational standards to key personnel

Qualifications & Preferred Skills:

• Bachelor’s degree in business administration or related field
• Experience in hospitality management
• Willingness to travel extensively and work flexible hours
• Strong leadership abilities, with clear communication and directive skills
• Excellent organizational skills to manage multiple priorities and direct reports
• Analytical problem-solving skills at both strategic and functional levels
• Strong interpersonal and customer relations skills
• Commitment to Troon’s company values and organizational development
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)
• Budget and forecast expertise to ensure financial accountability
• Strategic planning abilities
• Capital project management experience

Please note that this job description outlines primary responsibilities but is not exhaustive. Additional tasks may be assigned based on business needs.