What are the responsibilities and job description for the Valet Attendant position at Tru by Hilton Burlington?
Base Tips
The DoubleTree by Hilton Asheville Downtown is seeking a highly enthusiastic hotelier to join our team as a Valet Attendant! This position offers a fun and exciting opportunity to work with a "service first" company with future growth opportunities. The hotel is ideally located in downtown Asheville and is within walking distance of over 200 locally-owned restaurants, shops, entertainment venues and all things eclectically Asheville. The hotel has 140 rooms, a heated indoor pool, 24 hour market, and event space for up to 125 guests.
The Valet is responsible for assisting the Front Desk Staff, Management, and other hotel departments in providing guest assistance with luggage, parking, pulling cars and miscellaneous needs. Being the first and last person the guest sees at the hotel means that the care and attention that goes with this position is key to the success of the hotel operation as they convey a valuable message to the guest about the property’s commitment to service.
Associates receive competitive pay, paid time off, incentive bonuses, worldwide employee travel discounts, and more! Full-Time associates are eligible for medical & dental insurance.
Requirements:
• Experience in cleaning hotel guest rooms
• Prior guest relations training
• Knowledge of proper chemical handling
• High school graduate or equivalent
• Previous hospitality experience preferred, but not mandatory
• Willingness to listen and learn
• You must have a clean driver’s license with at least 2 years driving experience on a full license.
• Ability to drive a manual shift car is a must.
• Strong communication skills in English, both written and verbal essential
• Ability to work in a multi-tasking, fast paced, sometimes stressful environment
• Demonstrated strong customer service skilled
• Ability to work all shifts, including weekends, evenings and holidays.
• Ability to get along with all fellow employees in a respectful manner
Physical Demands
• Standing for extended period.
• Occasional periods of sitting.
• Aerobic endurance.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Good manual dexterity for the use of common office equipment.
The Hotel is located at 199 Haywood Street, Asheville, NC 28801