What are the responsibilities and job description for the Site Manager position at True Blue Car Wash?
True Blue Car Wash is a rapidly growing nationwide company with 60 locations under the regional banners of Clean Freak Car Wash in the Southwest, Rainstorm Car Wash in the Midwest, and Personal Touch Car Wash in the Northeast.
JOB TITLE: Site Manager
REPORTS TO: District Manager
LOCATION: Providence, RI
POSITION SUMMARY:
Personal Touch Car Wash is seeking a highly motivated Site Manager for our Car Wash location in Providence, RI. As a Site Manager, you will help ensure that the location assigned to you meets and exceeds the organizations standards in leadership, customer service, safety, quality, operational excellence, and financial performance. As a Site Manager it is expected that you set high standards for both yourself and your team by living and exemplifying our Company Vision and Values.
Company Vision: To be the premier car wash operator and employer by serving others.
Company Values: Recognition, Integrity, Teamwork, Respect & Service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ability to successfully recruit and onboard new employees, train and coach staff, schedule employee shifts, with strict adherence to overtime policies, perform activities around employee engagement, performance management, and recognition
- Maintain a focus on growing sales volume and increasing site profitability
- Manage operating P&L metrics and understands how expenditures/costs impact business margins and pricing
- Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner
- Ensure the site follows all approved safety procedures
- Ensure the site follows all approved vehicle damage claim procedures
- Performs other duties and responsibilities as assigned
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Strong leadership and communication skills including active listening
- Experience with team building
- Excellent sales and customer service skills
- Ability to anticipate customer needs
- Proficient computer skills
- Strong work ethic and professional attitude
EDUCATION & EXPERIENCE:
- High school diploma or equivalent required. Some college preferred.
- Three years of retail experience, with at least two years in a management role. Candidates with supervisory or assistant manager experience from a Big box environment or auto industry, car wash or lube store are encouraged to apply.
For this position, an unexpired Driver’s License is required. Additionally, a motor vehicle record check “MVR” will be run on the successful candidate post-offer.
PHYSICAL DEMANDS:
In performing the duties of this position, the employee is frequently required to stand and walk throughout the workday; use of hands; reach with hands and arms; climb or balance; stop, crouch, and kneel. The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor variable weather conditions. The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.
WORKING ENVIRONMENT:
The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others.
This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.
SUPERVISION RECEIVED:
The team member must be capable of performing their responsibilities with minimal supervision.
NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the team member in this job.
True Blue Car Wash offers an excellent workplace to grow personally and professionally and includes many comprehensive benefits such as:
- Competitive Pay starting at $17 per hour.
- Paid Time Off Leave
- Medical, Dental, and Vision Coverage available after 60 days
- 401K plan with company match
- Monthly phone & auto allowance
- Free Employee Car Wash Membership
True Blue Car Wash is an Equal Opportunity Employer – Veterans/Disabled and other protected categories
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
Work Location: One location