What are the responsibilities and job description for the Houseperson position at True North Hotel Group Inc?
Competitive Wages!
True North Hotel Group, an award-winning management and development company, is seeking a Houseperson to join our team at our Holiday Inn Express in Hays, Kansas. This family-owned organization has a uniquely remarkable culture and is conveniently headquartered in Overland Park, Kansas.
True North Hotel Group, an award-winning management and development company, is seeking a Houseperson to join our team at our Holiday Inn Express in Hays, Kansas. This family-owned organization has a uniquely remarkable culture and is conveniently headquartered in Overland Park, Kansas.
Like a rewarding position with a lot of variety? We are looking for detail-oriented individual who has high interest in customer satisfaction and cleanliness. We are looking for someone who is invested in providing our hotel guests with excellent customer service and a memorable stay. There is never a dull moment in this role!
What do we have to offer? Excellent healthcare benefits, work-life balance (paid time off, flexibility, family atmosphere), 401k with matching, great team members and more!
JOB RESPONSIBILITIES AND REQUIREMENTS :
- Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers and management.
- Remove dirty linen from cleaning carts or designated area and deliver to laundry as assigned
- Clean all guest corridors, floors, fireplaces, ovens, elevators and landings, linen closets, guest laundry, exercise room, employee lounge and other public areas as assigned
- Check lint trap in guest laundry twice a day
- Remove trash from cleaning carts and deposit in dumpsters
- Identify and report preventative or other maintenance issues in public areas or guest rooms.
- Clean, maintain and store cleaning equipment
- Stock guest room cabinets, if cabinets are used.
- Expedite the delivery of linen and requested suite items to room attendants
- Clean heavily soiled pots, pans and oven racks as needed
- Shampoo the carpet in rooms and public areas as scheduled
- Sort and load washers and dryers and assist in folding as directed
- Help restock room attendants’ carts and move furniture as instructed
- Wash all windows not accessible to room attendants when directed
- Clean rooms when directed by supervisor
- Report any suspicious or unusual situations encountered while performing duties to Executive Housekeeper
- Assist in cleaning laundry and keeping laundry fully supplied
- Know and follow hotel emergency procedures and be familiar with Material Safety Data Sheets (MSDS), which can be obtained from the Executive Housekeeper. The emergency plan procedures can be found at the Front Desk.
- Follow proper key control procedures for issued keys.
- Practice safe work habits
- Carry out any reasonable request by management
QUALIFICATIONS:
- Able to carry, lift, pull, push up to 50 lbs.
