What are the responsibilities and job description for the Front Desk (Cosmetic) position at Truffles, LLC?
We are currently seeking a friendly, organized, and customer service-oriented individual to join our team as a Front Desk staff member. As the first point of contact for our clients, you will play a crucial role in providing a positive and welcoming experience.
Key Responsibilities:
- Greet and welcome clients with a warm and friendly demeanor.
- Assist clients with check-in and check-out procedures, ensuring accuracy and efficiency.
- Answer phone calls, respond to inquiries, and provide information about our services.
- Schedule appointments and manage the appointment calendar.
- Handle payment transactions and maintain accurate records.
- Maintain cleanliness and organization at the front desk area.
- Assist in resolving client concerns and escalating issues when necessary.
- Collaborate with other team members to ensure a smooth and seamless client experience.
Requirements:
- Proven experience in a customer service or front desk role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using computer systems and software applications.
- Ability to handle multiple phone lines and manage client inquiries efficiently.
- Attention to detail and accuracy in handling financial transactions.
- Positive attitude and ability to work effectively in a fast-paced environment.
- Professional appearance and demeanor.
If you are a motivated and customer-focused individual with exceptional organizational skills, we would love to have you join our team as a Front Desk staff member. Your role will be instrumental in creating a welcoming and efficient environment for our valued clients.
Experience:
- 1 year or more of medical/dental office front desk
- Experience in a cosmetic surgery, Dermatology, Dentistry or Medispa is a plus
Hours per week:
- 32-40
Typical end time:
- 5PM
Typical start time:
- 9AM
- No some Travel required
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid time off
Medical specialties:
- Plastic Surgery
Schedule:
- Day shift
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- medical office: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20