Communications Partner - Strategic Execution and Business Performance

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

111

Please review the following job description:

We’re hiring an experienced communications professional to join our growing Truist Corporate Communications team. This role will partner with senior business leaders to position Truist in the consumer and small business banking space as a purpose-driven and differentiated financial services company delivering a caring and distinctive client experience. In this role, the communicator will partner with Strategic Execution and Business Performance leaders to provide tactical internal communications support including integration of Community Heroes strategy and horizontal coordination for incident response management. This role is part of the Consumer and Small Business Banking communications team that supports a dynamic, multi-faceted business with more than 22,000 teammates who serve consumer, premier, and small business clients through more than 2,000 community banking branches; mobile and online banking, digital services, and multiple virtual centers across the Southeast, Mid-Atlantic, and Texas.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Develop and execute internal and external communications strategy for a business segment.
2. Develop proactive public relations to obtain positive media mentions on Truist products, services and purpose; leadership message development; spokesperson training; issues management; and internal communications at the segment level.
3. Serve as the primary point of contact for line of business and function leaders.
4. Provide communications counsel to lines of business on product introductions and certain client-facing messages.
5. Collaborate with the social media team on messages and issues.
6. Deliver internal and external communications through various channels and news media.
7. Plan content/messaging and graphics/videos for town halls, conferences, speaking engagements and events.
8. Create positive news to build the company's brand, advance our purpose, and promote our solutions and services.
9. Forge relationships with business leaders to gain knowledge, align communications objectives and goals with the business, and serve as a trusted consultative partner.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree, or equivalent education and related training
2. 5-7 years of related experience
3. Demonstrated corporate communications internal and external message development and project management
4. Strong writing, editing and verbal communication skills
5. Proficiency in using communications technology, video production and mass communications techniques
6. Ability to negotiate within a team and influence others at peers

Preferred Qualifications:
1. Bachelor's Degree in Communications, Marketing, or English
2. Experience in Financial Services industry, or agency experience

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.