Strategic Partnerships Program Manager

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Truist Retail and Small Business Banking (RSBB) Partnerships team is focused on driving new household growth, increasing client lifetime value, driving innovation and delivering on our Purpose, Mission and Values. This role will play a key role in meeting these objectives by providing project management support to a portfolio of strategic partnerships of large scope and very high complexity from initiation through completion. Interprets internal or external issues and recommends solutions and best practices to improve existing processes, methodologies and work flows that will enable the team/department to work more efficiently and to stay within project timeline, budget, and scope. May include work managing functional teams and/or multiple, interrelated projects (include business transformation projects). Work is generally independent and self-directed, with guidance in only the most complex situations.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Leads or coordinates project planning activities for large, complex projects to devise a feasible plan that achieves the goals and objectives of the project and is aligned with the business strategy.
• Defines problems and scope parameters, organizes project teams, assigns individual responsibilities, develops project schedules and milestones, identifies structures of authority and processes for decision making, and determines resource requirements.
• Understands and articulates the expectations for the project deliverable/s and ensures shared understanding within the team.
• Establishes and maintains relationships with all stakeholders and manages resources throughout the entire project.
• Measures project performance using appropriate systems, tools and techniques. Reports on the status of projects including key performance indicators (KPIs), cost, timing, and staffing.
• Troubleshoots and manages activities to ensure adherence to internal and external quality standards. Performs risk management to minimize project risks. Identifies/resolves obstacles to completing project on time and within budget. Recommends schedule changes, cost adjustments or resource additions when necessary.
• Uses appropriate verification techniques to manage changes in project scope, schedule, and cost.
• Creates and maintains comprehensive project documentation. Identifies and resolves difficult complex issues, reports and escalates to management as needed.

Qualifications

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience.
2. Seven years of progressive experience in either consulting, project management or business management.
3. Ability to bring clarity to ambiguous assignments.
4. Demonstrated leadership in the implementation of complex programs and projects.
5. Demonstrated strong verbal and written communication skills.
6. Advanced proficiency with MS Office Tools: PowerPoint, Excel, Word, etc.

Preferred Qualifications:

1. Advanced degree in a relevant field of work (e.g., MBA) PMP and/or PgMP.

2. Experience building program methodology, strategy consulting, or strategic planning roles

3. Deep knowledge of financial services industry including consumer / small business / direct banking

4. Experience implementing large/complex initiatives across a matrix organization

5. Ability to lead by influence

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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