Regional Director of Operations

Trustwell Living is looking for an experienced, dynamic Regional Director of Operations to join our team. This region consists of 6 communities throughout Oregon. The position will preferably be based out of the Portland area.

We pride ourselves on hard work, integrity, operating with total transparency and believing that you never go wrong doing the right thing. We strive to make a difference in the lives of those we serve by cultivating a team of passionate, driven individuals to achieve our mission of person-centered care. We understand that to provide optimal care for our residents, it is essential that employee performance is supported. We offer a fun, safe, and caring work environment where purpose and positivity are valued.

As the Regional Director of Operations, you will be responsible for assisting with the operations oversight at Trustwell Living communities within the assigned region.

Qualifications

• Five (5) or more years of related business experience in skilled, assisted living, or retirement living facility/community management.
• Multi-site operations experience preferred
• Ability to analyze financial data and apply to operations
• Successful history of building sales and meeting financial goals
• Strong relationship-building skills; ability to work collaboratively at all levels
• Strong management and judgment skills, including organization, attention to detail, follow-through, and time management
• Strong written and verbal communication skills
• Proficiency with Microsoft Office products, web proficiency, and exposure to senior living specific software programs
• Ability to travel up to 75% weekly, including overnight travel

Job Description

· Ensures compliance with all laws, rules, regulations, policies, and procedures within the communities

· Ongoing development and implementation of Trustwell Living operating systems for community level operations;

· Leads Executive Directors; supports ED in recruitment, development and coaching of community leadership team;

· Exemplify and be an influential team player. Exhibits judgment in leading others to meet worthwhile objectives.

· Possess exceptional communication skills. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication

· Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.

· Exhibit strong organizational capabilities

· Demonstrate empathy and good listening skills

· Remain flexible and adaptable

· Work with integrity in all interactions

· Builds and maintains productive, work-focused relationships with team, residents, their families, corporate, regional and divisional resources and within the community.

· Engage others in fun and creative activities.

· Serves as Interim Executive Director throughout the assigned region due to vacancy, as needed

· Assists in the preparation of and ongoing monitoring of annual budgets;

· Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Conforms to and communicates established policies and procedures.

· Ensures that occupancy and financial targets are met and exceeded;

· Conducts field audits at the Trustwell communities within the region

· Additional duties as assigned

Trustwell Living is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), age, disability or other legally protected status, genetic information, sexual orientation, gender identity or expression (including transgender status), marital status, military status or any other characteristic protected by applicable laws.

Job Type: Full-time

Pay: $130,000.00 - $160,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: On the road