Store Manager - AT&T Authorized Retailer

Earning Potential: 80k / year (base pay, commission, instant rewards and manager bonuses)

Overview:

TS Mobility is a national AT&T Retailer committed to providing AT&T customers superior customer service. We have multiple locations with plans for continued growth. Our success is built on our unique process for delivering a great customer experience which allows your creative and unique personality to shine and be greatly rewarded for a job well done. TS Mobility provides a fun and competitive environment. Come and join our winning team of professional sales leaders.

Retail Store Managers are expected to represent the company in the most professional way possible. They teach, coach, and develop leaders for the future while making decisions to keep the company's interests first. Leaders are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. Management is expected to recruit and develop a sales team as well as provide leadership towards the achievement of maximum profitability and growth in-line with the company's values and vision.

The ideal candidate thrives in a dynamic and high energy environment, is results-driven, and can be counted on to exceed goals with integrity. At TS Mobility we look for our managers in the store to be influential to their team and the company.

The Store Manager will work directly with TS Mobility sales team which will ensure that they are equipped with all the knowledge, skills, and tools to achieve extraordinary results.

Responsibilities:

• Perform as a role model for all employees in the location.
• Coach and develop sales consultants to become leaders in their sales results including multiple KPI’s that are set from AT&T and TS Mobility
• Drive sales performance through coaching and training
• Stay up to date and keep the team up to date on all industry information and technology. (Promos, Trainings, Operations, etc)
• Develop monthly goals for the team and utilize S.M.A.R.T. Action plans with each team member to reach and surpass the goals.
• Maintain and enforce all visual, housekeeping, and appearance standards.
• Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention.
• Conduct employee reviews, meetings, and trainings.
• Maintain working relationships with leadership teams from AT&T, TS Mobility, and vendors.
• Assist the Market Director / Area Manager with marketing and networking plans.
• Create a footprint in the local community and be engaged with local events, charities and more.
• Create and deliver QBR’s for leadership meetings.
• Obtain personal sales quotas monthly.
• Hold monthly store meetings with their team.
• Create and maintain a working Business Funnel with their team.

The Store Manager has experience in a retail sales environment and can identify gaps in behaviours and work directly with the team for improvement.

The Store Manager works directly with the Market Director and Area Manager on the strategic development of the store to positively impact profit, people, and processes.

The Store Manager must have competencies in customer focus, change & innovation, strategic thinking, relationship building, influencing and talent management.

Position Requirements:

• Ability to work at least 50-hour work weeks.
• Valid Driver's License.
• Reliable transportation.
• Excellent problem-solving skills.
• Establish and monitor store work schedules.
• Ability to interpret and analyse sales and commission reports.
• Train, motivate and inspire a team to achieve maximum results.
• Always ensure audit compliance as required by the carrier.
• Must be at least 18 years of age.
• Previous experience with Sprint, AT&T, Verizon highly preferred - not required.
• College Degree Preferred, High School Diploma, or GED Required
• This position supports a retail sales organization so weekend hours and travel may be required.
• Ability to travel.

Benefits:

At TS Mobility, we recognize how critical our team’s hard work and dedication are in providing our customers with the best possible service! We are proud to offer our Store Managers competitive benefits.

• Dynamic team environment.
• Flexible scheduling.
• Competitive salary, commission, and bonuses.
• Paid time off.
• Professional training and mentoring program.
• Generous employee referral program, starting at $250 per referral.
• Carrier sales incentive program.
• Instant Rewards Programs.

Not to mention some cool perks, like:

• Using our technology, gain first-hand expertise to share with our customers.
• Discounts on accessories and additional AT&T products and services. That means you always have access to the coolest gadgets around.
• A spring and fall fund to spend on a wide range of Team Colour apparel. You’ll even receive a welcome kit of fun gear to get you started (including two shirts).

EOE Statement:

TS Mobility is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Job Type: Full-time

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Experience level:

• 1 year
• 2 years
• No experience needed

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Dobbs Ferry, NY: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• AT&T Wireless Management: 1 year (Preferred)

Work Location: In person

Salary : $40,000 - $80,000