TSTI Information Systems Technician I

Job description

TS Tech is a global supplier of automobile seat & interior trim, with operations in 14 countries. Our production is expanding & requires team players to join our TS Tech family at our Canal Winchester location (TS Trim Industries). TS Trim manufactures the door liners & switch panels for the Honda Accord, Acura, Civic & CR-V.

There is an immediate opening on 3rd shift (Mon-Fri 10pm-6:30am) for the position of Information Systems Technician I starting pay $18-$25/hour depending on skill & experience in addition to a $.30 shift differential.

We offer excellent benefits including:

Quality Bonus

Monthly Attendance Bonus ($80)

Health, Dental, Vision Insurance

Company paid Life & Disability Insurance

401K

Paid Holiday Time

Two paid shutdowns (summer & winter)

Paid Time Off

Tuition Reimbursement

Position summary: Provides primary helpdesk support. Supports network maintenance and security as directed. Tracks and controls MIS resources including hardware, software and peripherals as directed

Qualifications:

• Knowledge of TCP/IP networks/protocol, Windows Client and Server, Windows Applications & Citrix

• Knowledge of manufacturing process as it applies to technology (ie. HMI’s, scanners, label printers)

Primary Position Responsibilities:

• Document all support calls into helpdesk problem management system

• Utilize all available resources (previous documentation and software knowledge base) to resolve issues prior to escalation

• Troubleshoot internal existing / custom applications

• Troubleshoot EDI, production control and bar-coding systems

• Support Cisco IP Telephony as directed

• Maintain records that document owned hardware and software assets as directed

• Coordinate the deployment and or relocation of workstations within the organization as directed

• Add/modify user accounts, including printing services, and file access privileges as requested as directed

• Establish new groups and add appropriate members as requested or directed in Active Directory

• Act as liaison to both internal & external customers, suppliers or vendors

• Support and Maintain MES/SCADA shop floor applications

Secondary Position Responsibilities:

• Support expense & capital budgeting and future planning

• Support wireless infrastructure as directed

Essential Job Requirements:

• Strong interpersonal & communication skills

• Proficient in Microsoft Office applications

• Microsoft operating systems experience

• Essential networking fundamentals

• Strong problem-solving skills

Nonessential skills and experience:

• Degree in a computer related field preferred.

• Microsoft Project

• Microsoft Visio

• Knowledge of Enterprise Resource Planning (ERP) systems

• Basic knowledge of programming languages (i.e. SQL, PL/SQL, ASP, VBScript, Visual Basic, .Net, JavaScript and basic html)

Reporting to this position: N/A

Physical demands and work environment:

• Ability to lift computers, bar code printers, etc. weighing approximately 40 lbs

• Work Environment: This job is performed in an open office environment.

• This Job is Contingent upon the results of your background check.