Retail Lead

Tsiyahi LLC
Townsend, TN Full Time
POSTED ON 1/18/2024 CLOSED ON 2/28/2024

What are the responsibilities and job description for the Retail Lead position at Tsiyahi LLC?

Have you ever wondered what it would be like to work inside the beautiful National Park? We've got the perfect opportunity for you. Come join our team and work in a fun environment at Cades Cove Campground Store. Our location offers a gift shop, deli, bike rentals and the best soft serve ice cream around!

We're located within Great Smoky Mountains National Park (10035 Campground Drive, Townsend, TN)
 
Responsibilities:
  • Assist with training of retail staff and backup retail associate as necessary
  • Demonstrate knowledge of merchandise, styling and pricing according to the company’s policies and procedures
  • Maintain knowledge of product lines with an emphasis on local and regional facts to assist other staff and customers
  • Assist with store set up: display and merchandising, inventory levels
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
  • Conduct inventory, restock merchandise and ensure adequate merchandise supply levels
  • Keep retail spaces organized and clean
  • Prepare end of shift report, deposit receipts and cash and advise General Manager accordingly
  • Actively foster a positive work environment with a focus on teamwork
Position Requirements:
  • Must be able to work independently with little or no supervision
  • Excellent customer service and people skills
  • Must be able to work a variety of day, evening, weekend and holiday shifts
  • Gain efficiency with Retail Pro system or comparable POS system (POS and reporting)
  • Ability to lift 25 lbs. frequently, and up to 50 lbs. occasionally and handle physical exertion involving bending, twisting, and squatting.
 
Knowledge and Experience:
  • Education: High School Diploma or equivalent; College Diploma or equivalent experience
  • Experience: Two years retail experience preferred. Two years leadership experience
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
 
For more info, visit CadesCoveTrading.com

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