Toll collector

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Toll Operator working onsite in Richmond, VA , you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

This position requires you to reside within 3 0 miles of Richmond, VA.

What You’ll be Doing

Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Be the face and smile of the toll collection operations requiring individual service
• Classify and collect proper toll amounts from motorists traveling through the toll lane
• Make changes, issue receipts and write insufficient fund slips
• Complete operations reports and balance cash deposits at end of shift

What You Bring to the Role

• Your pleasant and customer service-oriented manner
• High school diploma or equivalent
• Current valid Virginia driver’s license
• Cash handling experience on a computerized system
• Work shifts that will likely include weekends

Physical Requirements of the Role

• Ability to safely walk across toll lanes and climb / descend stairs while carrying up to 30 pounds
• Ability to walk long distances
• Ability to determine vehicle classification by visual inspection

Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• $17 per hour and performance bonus opportunities, benefits you'd expect, and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit for more information.

A Bit More About Your Role

We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions.

We trust you already have the necessary ingredient that can't be taught a caring and supportive nature to shine through as you help customers.

You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

Last updated : 2024-05-15