What are the responsibilities and job description for the Customer Service Representative position at Tucker, Albin & Associates?
About us
Tucker, Albin & Associates is a small business in Naperville, IL looking for Customer Service Representatives.
- Modern office setting
- Growth opportunities
Duties:
- Make outbound calls to customers to provide assistance and resolve issues
- Provide excellent customer service and maintain a professional phone etiquette
- Enter customer information accurately into the system
- Assist customers and communicate effectively
- Identify sales opportunities and upsell products or services
- Analyze customer needs and provide appropriate solutions
Requirements:
- Strong verbal communication skills
- Previous customer service experience preferred
- Proficient in data entry and computer skills
- Ability to multitask and work in a fast-paced environment
- Excellent problem-solving skills
- Sales experience is a plus
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Naperville, IL 60563: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16
