Dock supervisor

DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL TUFF CROSS DOCK SUPERVISOR?

Customer Service & Sales Conducts Site Checks as required, adhering to processes and procedures Photographs the site; ensure proper building fit on site;

offers suggestions to customer on placement, etc; use markers for placement; notifies GM of leveling problems Provides back-up coverage for the Cross Dock Sales & Design Consultant : answer phones, greet customers, collect customer leadsPerforms customer service duties : resolve warranty issuesObtain building permits from building department

Operations Communicate to the GM regarding sales and activities at the Cross DockBuild schedules, including subcontractor scheduling with the Assistant Manager / Production Manager / Scheduling CoordinatorParticipates in identifying qualified subcontractors for the Cross Dock location;

maintain relationships with the subcontractorsPerforms customer service warranty repair tasks on customer sitesReceives and unloads kits from the factory storeOversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty callsperforms quality control inspectionsInspects and maintains displays, customer repairsResponsible for the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintainedPerforms monthly cycle counts and ongoing inventory managementOversees Cross Dock fleet and DOT policies are adhered toSupervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed

SKILLS & EXPERIENCE

• Ability to work independently in a self-directed setting and with minimal supervision
• Detail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skills
• Hands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, or similar systems as highly preferred
• Ability to solve problems using sound logic and good business judgment
• Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed business
• Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Must have a valid driver's license and acceptable MVR
• DOT, OSHA, and employment law knowledge highly preferred
• Must be able to successfully complete Tuff Shed Forklift Certification

WHAT'S IN IT FOR YOU?

An opportunity to join a successful company and be part of the growth of the team! We offer :

• We offer competitive salary and benefits! PTO, paid holidays, medical / dental / vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan.
• Store Bonus Program
• Comprehensive training and mentorship to grow your skills and ensure your success
• On-Demand Pay Access!

NEXT STEPS :

• Learn more about us! Check out the Tuff Shed Website at
• Interested? We encourage you to submit your resume for consideration
• As part of the application process, please take a short survey, called Predictive Index.

Last updated : 2024-04-28