What are the responsibilities and job description for the Financial Counselor Lead position at Tufts Medicine?
This position is an integral one in the Revenue Cycle to provide support and subject matter expertise to the Financial Counselors and to liaison with the counselors and the FCC manager.
RESPONSIBILITIES:
- Under the direction of the Director of Patient Access and the Patient Access Manager – the Financial Counselor Lead works cooperatively within the department and with other service lines throughout Lowell General Hospital.
- The Financial Counselor lead provides oversight and leadership to their fellow teammates in the department.
- The Financial Counselor lead maintains current knowledge applicable to their role/position.
- The Financial Counselor Lead facilitates the training and development program for staff members and assists Patient Access leadership in interviewing, evaluating, training, educating and daily supervision.
- In the absence of the manager the Lead supervises the daily staff operations.
REQUIREMENTS:
- High School Diploma or GED Required
- Associates Degree or some college preferred
- CAC required
- 1-3 years of experience preferred of insurance verification experience
About Lowell General Hospital:
Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second-largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors.
Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.