What are the responsibilities and job description for the Director, Analytics position at Turo?
Turo is the world's largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, and the UK. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, guests can take the wheel of the perfect car for any occasion, while hosts can take the wheel of their futures by building an accessible, flexible, and scalable car sharing business from the ground up.
Data is our fuel at Turo. It is ever-more abundant and valuable, but it's raw material. Harnessed by data analysts, data scientists, and machine learning engineers, it propels Turo on its mission to put the world’s 1.5 billion cars to better use, delighting our customers with matching the right car for their next adventure from an exceptionally diverse selection, and at the same time helping our marketplace remain safe.
As a leader in the Analytics team, you will have the opportunity to explore, understand, and influence how millions of guests and hosts interact with Turo’s marketplace, and use data to solve meaningful business problems. We are looking for an exceptional people and analytics leader that can inspire and lead the host data team, drive business decisions with insights, and help scale the thriving Turo host community.
Examples of projects you would work on include, but are not limited to - evolving the host pricing experience, understanding how hosts interact with our platform, innovating on new host data products, and identifying levers to unlock supply growth. You will closely work with product, design, research, operations, and marketing counterparts and influence the product & marketing roadmaps.
Responsibilities:
- Build and lead a data team to analyze complex data sets and come up with actionable recommendations, test these recommendations and share learnings with stakeholders
- Collaborate extensively with product, design, research, marketing, and operations leadership as the host domain data lead and manage prioritization of projects and analyses
- Present analysis and recommendations to all levels of the company and work with stakeholder teams to rapidly execute and iterate
- Monitor key host domain metrics, and understand all underlying drivers
- Partner with Data Engineering and BI teams to improve host data infrastructure and reporting
- Provide intellectual honesty and unyielding integrity in all aspects of the role
Requirements:
- 7 years of experience in product/data analytics, data science, or similar role
- Passionate about professional development with 2 years of experience in a people manager role
- Superior communication skills: ability to decompose and articulate complex insights, and be direct when things are unclear
- Thrives working in a collaborative environment; ability to work cross-functionally (specifically with Product, Operations, & Marketing) and across all seniority levels
- Strong data presentation skills and experience using Google Sheets/MS Excel and Google Slides/MS PowerPoint
- Strong SQL skills and understanding of relational databases
- Experience using data visualization tools (i.e. Tableau)
- Must be intellectually curious, self-motivated, detail-oriented, and able to multitask
- Must have a positive attitude, high integrity, strong work ethic, and a commitment to Turo’s mission
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