Information Systems Specialist

Tuscola Behavioral Health Systems (TBHS) has been providing services within Tuscola County since 1974. As the Community Mental Health Agency within Tuscola County, we are here to provide services to children with severe emotional disorders, adults with mental illness, substance use disorders, and intellectual/developmental disorders.

*This opening is located in Caro, Michigan.
**Full-time position; 40 hours/wk. (Monday-Friday)
***Excellent fringe benefits package. We also offer a Retirement PENSION Plan!
****Pay: $20.60 - $27.83/per hour

Requirements:

- Bachelor’s Degree in Computer Information Systems, Computer Networking, Computer Science, or other related field is preferred; High School Diploma or equivalent required.
- Three years of experience in a personal computer network environment. Such experience should include the training of other staff, development of policies and procedures, and working as a member of a team.
- Must possess problem solving skills and technical expertise for the installation and maintenance of the management information system hardware and software.
- Prior experience in project management preferred.
- Valid driver’s license and automobile insurance is required.

Responsibilities:

- Responsible for input into designing, implementing, and maintaining the computer hardware and software systems and other peripheral systems such as voice and data communication and security systems.
- Responsible for system analysis, database administration, user training, and resolving customer issues.
- Manage the day to day operations of the agency’s technology environment including, but not limited to: endpoint devices such as thin clients, PCs, laptops, tablets, printers, and agency issued mobile devices; maintenance of Outlook, Out and About, etc.; and assists in designing and optimizing databases, including SQL data, data downloads, and maintenance of data system report functionality.
- Performs daily troubleshooting of problems as they arise; provides assistance and technical support to end-users.
- Acts as the TBHS liaison and works collaboratively with the information technology contractor.
- Serves as the TBHS representative on MSHN IT related workgroups and committees. Responsible for the coordination of CareConnect 360, including serving as the liaison with MSHN.
- Communicates regularly with the Compliance Officer/HIPAA Privacy Officer.
- Serves as the TBHS Security Officer. Assists the Health Information Specialist with the completion of Risk Assessment investigations based on suspected PHI breaches involving information technology.
- Demonstrates knowledge of and actively supports culturally competent, recovery based practices.
- This position reports to the Chief Financial Officer.

TBHS offers very competitive salaries! TBHS also has a comprehensive benefits package for full-time positions; such as the following:
- Very competitive salaries and performance based pay system
- BCBS health and vision insurance
- Dental insurance
- Replacement plan for Social Security
- MERS defined benefit/pension plan
- Deferred compensation plan
- Roth 457 plan
- Healthcare savings plan
- Critical illness plan
- AFLAC
- Flexible spending account
- Life insurance
- Short-term and long-term disability
- Paid time off (vacation, sick, and personal)
- Paid holidays
- Longevity awards
- Employee assistance program
- Wellness benefits

Tuscola Behavioral Health Systems (TBHS) is an Equal Employment Opportunity and a Smoke/Drug Free Workplace.
www.tbhsonline.com

Job Type: Full-time

Pay: $20.60 - $27.83 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Application Question(s):

• How many years of personal computer network environment experience do you have?. Such experience should include the training of other staff, development of policies and procedures, and working as a member of a team?
• How many years of experience in managing day to day operations of an agency’s technology environment including, but not limited to: endpoint devices such as thin clients, PCs, laptops, tablets, printers, and agency issued mobile devices; maintenance of Outlook, Out and About, etc. do you have?
• How many years of performing daily troubleshooting of problems, including providing assistance and technical support to end-users, experience do you have?
• How many years of maintaining a computer hardware and software systems and other peripheral systems such as voice and data communication and security systems do you have?
• Are you able to work in Caro, Michigan?
• Do you have a Bachelor’s Degree in Bachelor’s Degree in Computer Information Systems, Computer Networking, Computer Science, or other related field?

Education:

• High school or equivalent (Preferred)

License/Certification:

• driver's license (Preferred)

Work Location: In person