Tutor Perini is seeking an IT Technician for our New Rochelle, NY office/Greater NYC area
Extraordinary Projects, Exceptional Performance
The world relies on infrastructure — to ensure public safety, maintain a quality of life and support a healthy economy. For more than a century, Tutor Perini Corporation’s family of civil construction companies has supported the development and maintenance of infrastructure across our great nation.
We construct and rehabilitate highways, bridges, tunnels, mass-transit systems, and water management and wastewater treatment facilities. In short, we help our clients make “public works” work. Our corporate integrity, financial strength and outstanding record of performance makes us an attractive partner on large, sophisticated infrastructure projects.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access projects and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport expansions and bridge projects.
Extraordinary Projects need Exceptional Talent
DESCRIPTION:
As an IT Technician at Tutor Perini, reporting to Manager, IT Field Services you will have the opportunity to:
- Respond to end-user help tickets, calls and emails, quickly diagnose problems and coach end-users through a wide variety of software and hardware related resolutions
- Install network equipment, desktops and phone systems at remote job sites and permanent offices
- Image new PC’s and update images on currently deployed PC’s utilizing the SmartDeploy platform
- Respond quickly to quarantine and remediate PC and network virus/malware infections
- Perform after hours server updates and maintenance
- Document and escalate incidents to Infrastructure group when necessary
- Order and provision new IT equipment and desktop software
- Inventory new equipment and software and perform periodic audits of deployed assets.
- Prepare and publish self-help documentation for common “how to” problems
- Remotely install or remove end-user software
- Manage availability, performance and scalability of client facing applications connected to the data center
- Proactively monitor and perform troubleshooting to diagnose and isolate network problems and minimize downtime.
REQUIREMENTS:
- High School Diploma or equivalent required. Associate/Bachelor’s degree is a plus
- IT certifications are highly desired
- Proven mastery of Windows operating systems, including Windows 7, 10, and 11.
- Strong working knowledge of Active Directory – ability to create/modify/disable accounts. Familiarity with drive mappings/Desktop Authority application is recommended.
- 2-5 years of experience supporting end users locally/regionally in conjunction with remote access tools
- Ability to install, upgrade and troubleshoot computers, monitors, printers, copiers, and multi-function devices (MFPs).
- Proven ability to assist network operations to mount, patch and perform guided operations for network switches, firewall and Wireless devices for new office locations. Familiarity with the configuration of Cisco switches, firewalls and routers is a plus.
- Ability to troubleshoot network connection issues – both wired and wireless.
- Understand and troubleshoot standard Microsoft software applications.
- Ability to set up smart phones and tablet computers (iPads) for corporate access and basic troubleshooting support.
- Ability to troubleshoot and clean virus or spyware infected systems.
- Strong troubleshooting and problem-solving skills.
- Excellent customer service skills and a genuine desire to help end-users
- Self-motivated and have ability to work independently.
NO AGENCIES PLEASE
Tutor Perini builds extraordinary projects, and we need exceptional talent. Join us and together we will build the future.