Software Architect (L6) - Billing Platform

Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Software Architect to be a key leader in driving technology alignment and excellence within the Billing Platform. This role will work across the entire engineering function and partner with other functions including product, sales, legal and security to drive solutions to Billing Platform’s most challenging problems. This role requires excellent technical skills paired with business insight and an ability to influence stakeholders across the business units. This role will also contribute to the broader Twilio by helping to define and implement a long term company-wide technology roadmap focused on architecture, platform, and design and execution of next generation Billing Platform.

Who?

Twilio is looking for an experienced leader who lives the Twilio Magic to join our exceptionally talented and rapidly growing engineering department. As an Architect, you have demonstrated a track record of setting, driving, and executing the technology direction and decisions across a wide array of technologies over multi-year timelines.

They also have:

• Have a track record of designing and building large-scale, cloud-based, highly available software platforms in a high growth environment.
• You have experience with multi-region architectures and understand topics like data replication and consistency, failover patterns, isolated failure domains, etc.
• You are passionate about engineering hygiene and operational excellence and have a track record of delivering to this standard.
• You love to make an impact and thrive in collaborative, and energetic teams.
• You can own multiple disparate sets of areas and you are able to distill complex and ambiguous situations into actionable plans for your team.
• Highly analytical with the ability to translate between strategic business decisions and their quantitative implications
• Thinks critically and objectively; has excellent problem solving skills and the ability to make quick decisions based on business demands
• Detail-oriented with great organizational skills, comfortable with ambiguity
• Are passionate about enabling other developers through your leadership and driving teams to efficient decisions
• Have the ability to balance long-term objectives with urgent short-term needs 
• Have demonstrated the ability to design complex systems in an iterative and evolutionary manner. 
• Must have a BS/MS/PhD degree in computer science

What?

As an Architect, you will you will live the Twilio Magic values:

• WRITE IT DOWN: Document technology decisions and implementations, and support epic and story refinement.
• DRAW THE OWL: Identify opportunities for improvement across both technology and process. Use your foresight and experience to keep our systems effectively running now and in the future through profiling, load testing, failure testing, monitoring and much more to have confidence in the robustness of the systems we deploy.
• BE INCLUSIVE: Collaborate to support strong team results and build effective working relationships.
• RUTHLESSLY PRIORITIZE: Exhibit good priority and time management skills to support sprint commitments.
• BE AN OWNER & BE BOLD: Lead or assist in all aspects of technology decisions, including strategy, efficiencies, open source offerings, and integration details. Champion meticulous, high quality engineering and be a role model for software development habits and practices for distributed systems.
• EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and encourage collaborative solutions.
• NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and transparency in all your communications and interactions. Use your advanced engineering, communication and organizational skills to ensure we deliver what the business wants and needs.

 Why?

The Billing Platform is central to Twilio's continued growth. The success of Twilio is dependent on the success of the Billing Platform and its ability to provide scalable, reliable, intuitive experiences for our internal stakeholders and external customers. Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio. 

Where?

This position will be remote. We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. 

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

$177,024.00 - $221,280.00

Rest of Colorado:

$165,960.00 - $207,450

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

• Prescription Drug

• Dental

• Vision 

• Flexible Spending and Health Savings Accounts

• Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

• Short and Long Term Disability Insurance

• Life and Accidental Death & Dismemberment Insurance

• 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

• $65 per month work-from-home stipend

• Up to $50 per month for wellness expenses and activities

• Up to $30 per month to use towards books/eBooks