Servicing Transfer Project Manager

Position Summary:
This is a hybrid role available in Fort Mill, South Carolina, Dallas, Texas or Minneapolis, Minnesota.
The Servicing Transfer Project Manager is responsible for managing the acquisition and release of mortgage loans to and from RoundPoint’s system. The Servicing Transfer Project Manager has oversight of the daily functions of servicing transfers, which must be completed in compliance with RESPA, Investor Guidelines, CFPB, and applicable laws. This role will collaborate closely with sellers, servicers, MSR owners, the Loan Boarding data analyst team and internal business partners by serving as the point of contact on inbound and outbound service transfers. This includes developing schedules and timelines for each transfer, daily follow-up to ensure that each milestone is met, and answering internal and external inquiries relating to the transfer. Qualified candidates will be highly organized, results oriented, self-starter, possess strong communication skills, have a background in mortgage servicing/organizations, and familiarity with regulatory requirements.
Please note this is not a traditional Project Manager role, PMP certification is not relevant or required.

Primary Responsibilities:
The Servicing Transfer Project Manager is responsible and accountable for, but not limited to, the following:

• Schedule and lead meetings with sellers, servicers, MSR owners and internal business units to:
• Ensure milestones and deliverables are met
• Foster and preserve positive relationships
• Manage pre and post transfer activities between sellers/servicers and internal business units
• Maintain organized documentation of service transfer records
• Ensure compliance with CFPB Servicing Rules and other applicable regulations
• Monitor Servicing Transfer Inbox
• Partners with management to ensure all service transfer documentation are current/up to date (Policies, procedures, transfer instructions, project plans, etc.)
• Identifying opportunities for process improvement and developing best practices
• Take on additional roles as needed, training teammates and new team members
• Ability to perform special projects along with managing daily responsibilities
• Incumbent will be responsible for meeting RoundPoint’s commitment to compliance

Qualifications:
Required

• Two years of Service Transfer experience or five years of experience in the mortgage servicing industry
• Undergraduate degree or equivalent work-related experience
• Experience managing mid to large scale projects
• Excellent time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
• Excellent written, presentation and oral communication skills
• Demonstrated willingness and ability to be flexible and adaptable to changing priorities
• Ability to work independently with minimal direct supervision while achieving stated objectives
• Demonstrated project management and business analysis skills
• Highly motivated self-starter organized and disciplined
• Expertise at consensus and relationship building with internal and external stakeholders

Desired Technical Skills

• MSP / Black Knight – Functional operational knowledge.
• Excel – (Intermediate) v-lookups / pivot table
• SharePoint

RoundPoint’s Employee Value Proposition:
A team where quality is required, hard work is rewarded, and wins happen.
Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!
As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!

Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is regularly required to talk or hear.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.