What are the responsibilities and job description for the Customer Service Reservation Agent position at U-Haul?
Location: 8128 E Hwy 69 Suite A101, Prescott, Arizona 86314 United States of America
U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services.
Reservation Agent Responsibilities:
- Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservations
- Assist in controlling rental equipment inventories within the assigned marketing company geographic area
- Update, review, and audit inventory reports
- Answer customer inquiries
- Assist centers and dealers with reservations and additional tasks
- Schedule U-Box routes for customers in local area
Minimum Qualifications:
- High School Diploma or equivalent
- Working knowledge of office equipment such as multi-line phones, phone etiquette, Word, and email.
- Customer service experience
Job Type: Part-time
Schedule:
- Holidays
- Monday to Friday
- On call
- Weekend availability
Experience:
- Call center: 1 year (Required)
- Multi-line phone systems: 1 year (Required)
Work Location: One location
Salary : $21,500 - $27,200
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