What are the responsibilities and job description for the Reservation Agent position at U-Haul?
U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services.
U-Haul offers its Reservation Agents:
- Career stability
- Opportunities for advancement
- Health insurance & Prescription plans if eligible
- Paid holidays, vacation, and sick days if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401k and Employee Stock Ownership Plan
- 24-hour physician available for kids
- Dental & Vision Plans
- Subsidized gym/fitness membership if eligible
- Business and travel insurance
- YouMatter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
Reservation Agent Responsibilities:
- Direct incoming U-Haul equipment to rental facilities to fill every confirmed reservations
- Assist in controlling rental equipment inventories within the assigned marketing company geographic area
- Update, review, and audit inventory reports
- Answer customer inquiries
- Assist centers and dealers with reservations and additional tasks
- Schedule U-Box routes for customers in local area
Minimum Qualifications:
- High School Diploma or equivalent
- Working knowledge of office equipment such as multi-line phones, phone etiquette, Word, and email.
- Customer service experience
Job Type: Part-time
Pay: $16.00 - $16.50 per hour
Expected hours: 20 – 25 per week
Shift:
- 4 hour shift
- Morning shift
Weekly day range:
- Weekends as needed
Work setting:
- In-person
- Office
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $16 - $17
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