Administrative Support Assistant (Veterinary Services) NF-03

U.S. Army Medical Command
Bangor, WA Part Time | Full Time
POSTED ON 3/25/2024

Duties

  • Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record.
  • Schedules appointments, completes the client admission forms. Screens/Updates the existing medical record or collects sufficient information to prepare new record. Reviews discharge information or handouts with client.
  • Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood). Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures
  • Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory.
  • Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A one year probationary period may be required.
  • Ability to work occasional Saturdays for special events.
  • Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment.
  • Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.

Qualifications

Minimum Qualifications:
  • Progressive work experience which demonstrates the knowledge and skills required to perform the duties of the position.
  • Basic computer skills to include proficiency in Microsoft Suite or equivalent.
  • Experience in using a point of sales software.
  • Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
  • Typing proficiency - 40WPM.

Highly Preferred Criteria:
  • Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.

The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is Bangor AFB, Kitsap, WA and surrounding area within 50-mile radius. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).

Salary Information:
Salary is pro-rated based on a 40 hour work week. Hourly salary is:
NF-03 $21.18per hour ($44,203 per year) PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
  • Note: this position is not authorized for Sunday premium pay and night differential.

Incentives and Bonuses
  • Incentives will not be paid.

Non-Foreign Overseas Allowances
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Please check out our Applicant Information Kit:
  • It contains additional information applicants may find useful when applying for our jobs (To view kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF Applicant Information Kit.pdf).

Scheduling Information:
  • Below defines theemployment category for this position:
    - Flexible/Intermittent (00 guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs). Flex employees are not entitled to leave or benefits however, there is no upper limit to the number of hours a flexible employee may work (subject to overtime obligation and work scheduling requirements).
  • Work schedule to be determined after hire.

Other:
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

  • Benefits

    Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Conditions of Employment, Physical Requirements, Highly Preferred Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


If claiming Spousal Preference, please upload a copy of the sponsor's PCS Orders listing the applicant by name. If the PCS Orders do not list the applicant by name, please upload a copy of the applicant's marriage certificate to further validate the eligibility claim.

Qualified Preference-eligible candidates (e.g. Military Spouse Preference, Involuntarily Separated Military Preference) meeting the highly preferred criteria will be referred to management first.

If an additional list is required, Non-Preference Eligible Candidates who meet the minimum qualifications and meeting the highly preferred criteria will be referred to management.

Lastly, if no selection was made off of the previous lists, management may make selections for candidates meeting the minimum qualifications only.

  • Benefits

    Review our benefits

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents must be submitted with your application:

    • Resume


    The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
    • Cover Letter
    • DD-214/ Statement of Service
    • DA 3434
    • Transition Assistance Stamp Card for Involuntarily Separated Military Preference / DD Form 1173 to support Family Member’s use of Preference
    • DD 214 or DD 1300 to support Spouse/Parent use of Outside Applicant Veteran Priority
    • PCS Orders
    • Proof of Marriage Status
    • Resume
    • SF-50/ Notification of Personnel Action
  • How to Apply

    You may submit your application package using one of the two methods identified below:

    • Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number 12362416. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
    • Manually: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 11:59 PM Eastern Time on 03/28/2024 in order to process your application in a timely manner. Please note that neglecting to respond to job related questions may result in an ineligible rating.

    Agency contact information

    APG NAF HRO GVMP/FSH

    Fax

    4102781179

    Email

    usarmy.apg.chra-ne.mbx.naf-vet-services@mail.mil

    Address

    AV-NAF-W03HAA US ARMY PUBLIC HEALTH CENTER
    Do Not Mail
    Aberdeen Proving Ground, MD 21005
    US

    Next steps

    Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following documents must be submitted with your application:

  • Resume


The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • DA 3434
  • Transition Assistance Stamp Card for Involuntarily Separated Military Preference / DD Form 1173 to support Family Member’s use of Preference
  • DD 214 or DD 1300 to support Spouse/Parent use of Outside Applicant Veteran Priority
  • PCS Orders
  • Proof of Marriage Status
  • Resume
  • SF-50/ Notification of Personnel Action


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

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