Capacity Planning & Strategy Analyst

Owensboro, KY Full Time
POSTED ON 4/9/2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for capacity planning & strategy plans for assigned business units. Ongoing tasks would be to improve and maintain the workflow and operating efficiency of assigned business line(s). Makes recommendations around staffing strategies and/or to standardize procedures and processes. At times, will provide ad hoc analyses for business case development, and internal consulting for all levels of management. Monthly capacity reviews with the business lines are conducted, along with ad hoc presentation decks in cases of capacity impacted projects or initiatives. Ensures all documentation and requests comply with established policies and procedures. Oversees compliance related tasks for capacity team and provide requisition support for assigned Business Lines.

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. This individual will need to commute 3 days a week at one of the following locations:

  • Dallas, TX
  • Cincinnati, OH
  • Owensboro, KY
  • Charlotte, NC
  • Minneapolis, MN
  • Saint Paul, MN
  • Earth City, MO

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- 10 or more years of related experience

Preferred Skills/Experience
- Advanced knowledge of forecasting, WFM practices, capacity planning
- Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
- Comprehensive understanding of capacity/workforce planning methodologies, mechanics, procedures and metrics.
- Ability to develop capacity plans, adhoc reports and analysis related to impacts to staffing strategy
- Strong analytical and forecasting skills

- Strong financial/banking background
- Ability to manage multiple tasks/projects and deadlines simultaneously with limited supervision
- Ability to work as a team leader, and to work with and present to varying levels of leadership
- Excellent verbal and written presentation and communication skills
- Excellent computer skills, especially Microsoft Office applications

#USBOps

#TPSS

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $79,220.00 - $93,200.00 - $102,520.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Salary.com Estimation for Capacity Planning & Strategy Analyst in Owensboro, KY
$69,662 to $91,427
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