Business Technology Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This position joins a team that is responsible for managing the Motivator Application, which is used to track sales, referrals, and other metrics for multiple business lines across the bank, including alliance partnerships, for incentives and performance reporting.

This position is responsible for working closely with business lines to support new initiatives and enhancements to current design. Collaborate with various partners on strategy and design, writing business requirements, data integration, process flow, testing, and implementation. Work with large volumes of data to generate reporting or perform analysis that is provided to various partners across the company. Develop new database processes or complete enhancements to existing processes in Microsoft Access and SQL Server. Able to adapt to change and pivot quickly as priorities change or production issues arise.

Serves as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support. Provides project release direction and support including research, analysis, review, development, implementation and monitoring of new or revised systems. Acts as a liaison for project release and typically perform analysis supporting the strategies and objectives of the business line. Compiles and analyzes information that is very detailed and often interpretive making project release recommendations based on the findings. Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with client needs.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• 10 or more years of direct experience with project management responsibilities
  
  
  

Preferred Skills/Experience

• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications, with emphasis on Microsoft Access
• Experience in developing reporting and processes in SQL Server and Microsoft Access
• Working knowledge of analytics and statistical software such as SQL, SAS, Alteryx, or other BI tool to perform analysis, interpret data, and generate reporting
• Effective interpersonal, verbal, and written communication skills
• Experience writing business line requirements
• Strong project management, organization, and analytical skills
• Ability to develop and maintain partnerships with various business partners, project teams, and product owners across the bank
• Knowledge of agile methodology and use of Jira software to track projects and production issues is a plus
• Knowledge of the Motivator application is a plus
• Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations
• Strong understanding and use of project management techniques and testing processes and supervises their use
• Ability to develop test schedules, review testing plans, track test issues and report on test results
• Strong leadership and negotiation skills
• Extensive knowledge of a business line or function area
  
  
  

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  
  
  

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.