Head of Data, AI and Automation Technologies

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Head of Data, AI and Automation Technologies is responsible for defining and executing the technology teams data and AI strategy, in alignment with the companies strategic approach to data and AI. This requires a deep understanding of critical data needs across the technology organization, and expert knowledge in enabling the latest AI capabilities with a focus on technology specific and enterprise-wide use cases supporting business line priorities. Key to this role is ensuring the highest reliability of data infrastructure, data quality, and security for all data assets and use across the Bank. This role will work in a federated model, supporting and closely coordinating with CIOs and other Technology leaders, and the enterprise AI and Data Centers of Excellence.

KEY RESPONSIBILITIES

• Defining and executing on the technology strategies for AI, automation, and data strategies, in alignment with the enterprises strategic approach and COEs for data and AI, and working with Enterprise Architecture to define standards and policies, staying abreast of new developments (and vendors) in the space, and ensuring propagation/dissemination of information across the Technology organization
• Providing expertise and support to other technology teams responsible for execution working in a federated model to provide AI, automation, and data subject matter expertise to identify and deploy use cases
• Collaborating with CXOs to integrate data, AI and automation into the overall technology roadmap and outcome metrics
• Building a data and outcome oriented culture focused on successful execution across the technology team
• Leading AI technology horizon scanning, vendor engagement, and research initiatives, staying abreast of the latest advancements in AI technologies and methodologies; clearly communicate these insights across the technology team
• Guiding learning and development programs in this space and help position U.S. Bank as a leader in this space
• Delivering value through analytics and AI use cases
• Ensuring data availability, usage, data quality, and data security
• Managing a small team Data and AI specialists - providing guidance, mentorship and support to team members to foster their professional growth and ensure the success of early use cases in partnership with AI COE
• Executing appropriate governance across technology and in alignment with the enterprise risk framework and enterprise data governance processes
• Supporting identification and execution of cost optimization strategies derived from data and AI across the technology organization
• Working with cross-functional leadership in Technology risk, Security, Legal, second line risk to represent technology concerns and push adoption forward across the bank

KEY CHARACTERISTICS

• Highly motivated, strategic leader with a clear vision for how data and AI can drive value for the organization
• Proven progressive leadership experience in leading data science, end to end data lifecycle, machine learning and AI teams and programs in a cross-functional and multidisciplinary organization within complex context
• Proven experience and track record of delivering tangible results in large institutions
• Excellent communications skills, ability to advocate for change in a large, complex organization and understanding of the banking sector's risk and security posture to understand what tradeoffs are appropriate to advocate for
• Exemplary influencing and change management skills, business acumen, and bias towards action
• Knowledge of regulatory frameworks related to AI (e.g., GDPR, CCPA)
• Strong intellectual curiosity demonstrated ability to learn new content; externally grounded in market trends, competitive events
• Experienced innovator with proven ability to lead through ambiguity
• Proven ability to establish strong working relationships with executive and senior levels of business lines

PREFERRED QUALIFICATIONS

• Bachelor's degree required, Masters or higher preferred
• 10 years of technology leadership experience
• Knowledge and practical application of agile strongly preferred
• Advanced leadership skills, including the ability to identify top talent, lead and motivate teams and demonstrate leadership and collaboration among peers
• Proven ability to Drive AI solutions to unlock automation
• Risk and controls experience
• Proven experience building a culture of equity and inclusion through ideas and people
• Excellent communication and proven ability to synthesize large amounts of date/information to present to executives
• Proven track record with managing change

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $208,505.00 - $245,300.00 - $269,830.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.