What are the responsibilities and job description for the Program Assistant position at U.S Comm for Refuge?
OVERVIEW
The Program Assistant will work with the Senior Field Office Director to ensure efficient office operations. This may include various administrative tasks, as well as assisting clients and visitors. The successful candidate must be committed to immigration and human rights issues and be able to conduct advocacy, education, and other outreach activities.
DUTIES AND RESPONSIBILITIES
- Assist Case Mangers with file maintenance by updating case management systems, reporting databases, and physical files; maintain confidentiality of information
- Work with various teams to assist in direct client services;
- Assist in maintaining an organized and systematic filing system;
- Monitoring and ordering inventory for office and break room supplies;
- Assist with shipping and receiving logistics, including incoming mail and package deliveries;
- Answering phone calls and emails and directing them to relevant staff
- Greeting clients and visitors to the office, ensuring guests are comfortable and are connected with the right team members;
- Submitting work orders and scheduling repairs for general office space and equipment
- Planning and coordinating events, conferences, or parties at the request of the Senior Field Office Director
- Managing schedules for conference and community spaces
- Perform other duties as assigned by supervisor.
All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).
REQUIREMENTS
- High School Diploma or GED
- Bilingual/multilingual ability is strongly preferred;
- Must have a valid driver's license, insurance, clean driving record and personal transportation;
- Knowledge of Microsoft 365 (Outlook, Word, Excel, SharePoint) and database programs a plus;
- Excellent written and oral communication skills and the ability to organize, prioritize, and work independently as well as in collaboration with others is required;
- Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds;
- Must have dedication to human rights of refugees, immigrants, asylum seekers, and displaced people; and
- Good sense of humor and pleasant, diplomatic manner is desired.
PHYSICAL DEMANDS
- Use of manual dexterity, tactile, visual, and audio acuity.
- Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
- Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
EQUAL EMPLOYMENT OPPORTUNITY
U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.
