Client Support Analyst

U.S. Legal Support
San Diego, CA Full Time
POSTED ON 7/27/2023 CLOSED ON 7/29/2023

Job Posting for Client Support Analyst at U.S. Legal Support

Job Description

Job Description

U.S. Legal Support is looking for a Client Support Specialist that communicates effectively and has a keen eye for detail and strives for accuracy. If you have these qualities, join our world-class Court Reporting department now! This role is fully onsite as an Office Coordinator and a Client Support Specialist.

Below are some daily tasks that are essential to your success as a Client Support Specialist:

• Handle a large volume of conference room requests from clients via email

• Pay close attention to detail regarding any reserving conference rooms nationally and internationally for proceedings

• Ability to communicate clearly via email, phone, and in person

• Clearly communicate with scheduling staff on any specific client’s needs or request

• Self-motivated with the ability to work independently and carry out assigned work by end of the day

• Ability to learn and navigate multiple platforms

• Strong verbal and written communication

• Strong customer service and team-oriented skills required

• Reliability to perform tasks daily without interruption

• Ability to meet deadlines in a timely manner

• Internet research

All you need to be a Client Support Specialist is 3 years of prior customer service experience. A high school diploma or equivalent is required. Service and legal experience is a bonus!

We offer family and pet-friendly benefits including Medical, Dental, Vision, Parental Leave, LifeLock, and many more!

Check out why we recently won a Happiest Employee 2022 Award at https://www.comparably.com/companies/u-s-legal-support.bonus!

Location/Region: San Diego, CA
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Salary.com Estimation for Client Support Analyst in San Diego, CA
$43,601 to $57,255
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