Systems Engineering Specialist

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. We are seeking a dedicated Infrastructure Networking Design and Operations specialist to operate, design and improve our networking, data center and cloud connectivity. This role is pivotal in ensuring that our global infrastructure services are designed, delivered and managed excellently, adhering to best practices and industry operational standards. Additionally, the position includes responsibilities as an Enterprise Network Specialist, enhancing our network infrastructure's performance and reliability.

Role Overview:

• Act as a primary contact for network-related services, ensuring alignment with internal standards and guidelines.
• Collaborate with various teams to maintain service quality, security, and compliance.
• Participate in local technical boards, influencing technical decisions and change management.
• Design, implement, and maintain the Data Center, LAN, WLAN, SDWAN and WAN infrastructure, focusing on optimal performance and security.
• Monitor, analyze, and troubleshoot network issues, ensuring high availability.
• Design and drive Cloud Transformation.

In this role, a typical day will include:

• Managing data center, cloud, LAN, WAN, SDWAN services to meet agreed service levels.
• Participate in project and service reviews, ensuring adherence to budget, quality and process, compliance, and security standards.
• Supporting incident management and ensuring accurate service documentation.
• Monitoring LAN, WAN service capacity and performance, proposing improvements where necessary.
• Independently driving system upgrades, patches, and migrations to enhance infrastructure capabilities.
• Independently design and implement advance network designs catering to innovative industry trends in order to enhance Alcon’s business capabilities.

Who We're Looking For:

• Experience in LAN, WAN and WLAN, with over 3 years in an advanced operations or engineering role
• Proficiency in network protocols, security, and infrastructure management.
• Strong troubleshooting skills and experience in virtualized data center environments.
• Cisco CCNP or other Cisco/Juniper advanced certification
• Relevant certifications (e.g., Cisco, ITIL) are advantageous.

WHAT YOU'LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school 10 yrs; Assoc. 6 yrs; M.S. 0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

Preferred Qualifications:

• University degree in Computer Science, Engineering, or a related field.
• Strong skills in collaboration within a matrix organization.
• Experience in managing critical outages and driving process improvements.
• Proficiency with ServiceNow, ITIL certification, Cisco, Juniper and telecom solutions.
• Advanced experience in an individual contributor role configuring and troubleshooting network environments, cloud operations, and data center management.

Key Competencies:

• Detailed subject matter expertise in Data Center, Cloud, WAN, LAN, WLAN networking solution architecture, design and troubleshooting.
• Advanced knowledge of industry networking technologies including but not limited to Cisco, Juniper and Arista.
• Results-driven approach with a focus on meeting and exceeding targets.
• Strong commitment to customer satisfaction and quality service delivery.
• Ability to act swiftly and decisively, prioritizing fast and effective solutions.
• Demonstrated self-discipline and commitment to achieving set objectives.

Additional Information:

• This position requires excellent English communication skills, both written and verbal.
• The role is suited for individuals experienced in coordinating with service providers and managing complex network environments.
• Cross-cultural awareness and a global approach

How You Can Thrive At Alcon:

• Engage in dynamic, agile work environments.
• Be part of Alcon's new Network Operations Center initiative.
• Collaborate with passionate professionals.
• Opportunities for cross-functional growth and mobility within the organization.
• Experience an international, collaborative workplace.
• A role focused on a dedicated Global Datacenter location.
• Opportunities to work with multinational teams and manage global service portfolios.
• Involvement in cutting-edge data center technologies and service management.
• Work Hours: Standard Hours, Monday-Friday
• Travel Requirements: 0%

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.