What are the responsibilities and job description for the Front Desk Clerk position at UAW Black Lake?
This is a room attendant/front desk clerk position which entails the following:
Room attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
Front Desk Clerk will check in guests using computer programs and equipment and provide guests with directions to their rooms.
Inform guest of all on-site amenities and any relevant information that is needed to use them.
Handle and resolve guest complaints.
Invoice and bill guest for their stay and services used.
Take guest reservations for walk-in rooms and future reservations.
Communicate with guests to better understand their individual needs to provide them with the best service possible.
Must be able to work any shift, holidays and weekends.
Job Types: Full-time, Part-time
Pay: From $18.36 per hour
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Work setting:
- In-person
- Resort
Work Location: In person
Salary : $18