What are the responsibilities and job description for the Director, CAAC Operations position at UCLA?
Under the general direction of the Assistant Dean/Executive Director (AD/ED) of the Center for Academic Advising in the College (the Center), the Director of Operations (payroll title of Supervisor 2) is responsible for the general planning, management and implementation of office policies and procedures as well as delivery of services in support of College Academic Counseling (CAC). The Director of Operations oversees the Coordinators for the College Academic Mentors program and the Peer Counseling program, as well as the CAAC Office Manager. The Director of Operations also serves on the leadership team of the Center for strategic planning and oversight, establishing the goals and objectives of the unit and developing programs for the Center. In addition, the Director of Operations acts as an academic advisor as needed and as a resource to advisors in CAC and across the College.
College Academic Counseling is part of the Division of Undergraduate Education within the UCLA College and provides academic advising and related programs and services to approximately 18,000 undergraduates.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
16
Records
Qualifications
Required/Preferred
1. Skill in leadership as demonstrated by exercising mature judgment in independent decision making, and exercising initiative and creativity in implementing divisional and University policies.
Required
2. Skill in managing diverse programs and projects as demonstrated by creating ideas, determining procedures and courses of action, selecting methods for implementation, and prioritizing program objectives and tasks.
Required
3. Demonstrated skill and flexibility in managing and supervising employees including delegating responsibility, time management, recruiting, training, evaluating job performance and taking disciplinary actions as necessary.
Required
4. Ability to work independently based on general statement of College of Letters and Science (L&S) goals; establish policies and initiate and organize projects to meet L&S goals.
Required
5. Skill at fostering and nurturing a climate of collegiality and mutual interdependence among highly individual staff with the common task of delivering academic services to UCLA undergraduates.
Required
6. Working knowledge of a wide array of College and University regulations, as they relate to the proper counseling of students.
Required
7. Skill at working tactfully and effectively with representatives from other campus units on joint projects and programs (i.e. e.g.,New Student and Transition Programs, Athletics Peer Learning, Career Center).
Required
8. Skill at conducting regular staff meetings to update staff on new and changing rules, regulations, and policies; obtaining feedback from staff on the efficacy of existing program efforts; soliciting ideas and suggestions for new programs and improving existing services.
Required
9. Demonstrated ability to act as an advising counseling resource for CAMs, L&S staff and students with questions and concerns regarding academic regulations, policies and procedures.
Required
10. Ability to analyze and prioritize program objectives, generate alternatives, evaluate proposals and projects, allocate available resources, organize steps in project and establish realistic time limits.
Required
11. Skill in writing grammatically correct and concise reports, correspondence, and proposals, including ability to compose documents for specific audiences.
Required
12. Oral communication skills to convey information clearly and accurately to faculty, students, staff, the public, and campus service departments.
Required
13. Skill in speaking with persons of various cultural, social economic and educational backgrounds.
Required
14. Ability to use standard software applications (i.e., MS-Word, Excel), office-specific applications (i.e., Counselor Desktop, Petition Manager), as well as familiarity with e-mail, internet browsers and web page navigation.
Required
15. Skill in reading, understanding, interpreting, and applying staff and academic apprentice personnel policies, administrative guidelines and reports.
Required
16. Must be able to maintain regular schedule and on-time attendance.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
02-24-2022
External Posting Date:
College Academic Counseling is part of the Division of Undergraduate Education within the UCLA College and provides academic advising and related programs and services to approximately 18,000 undergraduates.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
16
Records
Qualifications
Required/Preferred
1. Skill in leadership as demonstrated by exercising mature judgment in independent decision making, and exercising initiative and creativity in implementing divisional and University policies.
Required
2. Skill in managing diverse programs and projects as demonstrated by creating ideas, determining procedures and courses of action, selecting methods for implementation, and prioritizing program objectives and tasks.
Required
3. Demonstrated skill and flexibility in managing and supervising employees including delegating responsibility, time management, recruiting, training, evaluating job performance and taking disciplinary actions as necessary.
Required
4. Ability to work independently based on general statement of College of Letters and Science (L&S) goals; establish policies and initiate and organize projects to meet L&S goals.
Required
5. Skill at fostering and nurturing a climate of collegiality and mutual interdependence among highly individual staff with the common task of delivering academic services to UCLA undergraduates.
Required
6. Working knowledge of a wide array of College and University regulations, as they relate to the proper counseling of students.
Required
7. Skill at working tactfully and effectively with representatives from other campus units on joint projects and programs (i.e. e.g.,New Student and Transition Programs, Athletics Peer Learning, Career Center).
Required
8. Skill at conducting regular staff meetings to update staff on new and changing rules, regulations, and policies; obtaining feedback from staff on the efficacy of existing program efforts; soliciting ideas and suggestions for new programs and improving existing services.
Required
9. Demonstrated ability to act as an advising counseling resource for CAMs, L&S staff and students with questions and concerns regarding academic regulations, policies and procedures.
Required
10. Ability to analyze and prioritize program objectives, generate alternatives, evaluate proposals and projects, allocate available resources, organize steps in project and establish realistic time limits.
Required
11. Skill in writing grammatically correct and concise reports, correspondence, and proposals, including ability to compose documents for specific audiences.
Required
12. Oral communication skills to convey information clearly and accurately to faculty, students, staff, the public, and campus service departments.
Required
13. Skill in speaking with persons of various cultural, social economic and educational backgrounds.
Required
14. Ability to use standard software applications (i.e., MS-Word, Excel), office-specific applications (i.e., Counselor Desktop, Petition Manager), as well as familiarity with e-mail, internet browsers and web page navigation.
Required
15. Skill in reading, understanding, interpreting, and applying staff and academic apprentice personnel policies, administrative guidelines and reports.
Required
16. Must be able to maintain regular schedule and on-time attendance.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
02-24-2022
External Posting Date:
Director of Operations
Sodexo Live! -
Pasadena, CA
Director of Operations
BJ Grinding Inc. -
Burbank, CA
Director of Operations
CRE Recruiting -
Los Angeles, CA
