What are the responsibilities and job description for the Retention Coordinator position at UCLA?
The Academic Achievement Counselor 2 directly supports the Vice Provost Initiative for Pre-College (VIP) Scholars program under the immediate supervision of the Academic Advancement Program (AAP) Director of Pre-College and Summer Programs. In this capacity the Academic Achievement Counselor 2, this position will serve as the VIPS Retention Coordinator with major duties including (1) creating programming to support VIPS cohort students who have graduated from high school and now attend UCLA and other universities; as well as establish and maintain partnerships with administrators from other universities to support scholars' retention (2) maintaining a database to track and communicate with VIPS students (3) work with program leadership on student enrollment and retention data; (4) coordinate programs events, course, workshops, and meeting logistics; and (5) other administrative duties including purchases, payments, and reimbursements using appropriate online systems, and monitoring program expenditures and purchases. The incumbent will also perform administrative functions to support the development and strengthening of VIP Scholars overall mission and programming.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
4:30 pm
Qualifications for Position
18
Records
Qualifications
Required/Preferred
Ability to react sensitively in multicultural environments and to understand the academic and social realities of underrepresented, low income and first generation students.
Required
Demonstrated skill and ability in coordinating programs, projects and activities as demonstrated by creating ideas, determining procedures or courses of action, selecting methods and implementation and prioritizing program objectives and tasks.
Required
Skill in speaking with persons of various social, cultural economic and educational backgrounds to explain department policies, procedures, and /or operational and administrative processes using appropriate vocabulary and grammar.
Required
Skill in listening perceptively and conveying awareness and understanding.
Required
Skill in prioritizing assignments, to complete work in a timely manner when there are changes in workload, changes in assignment, pressure of deadlines, completing requirements and heavy workload
Required
Ability to establish and maintain cooperative working relationships with co-workers, managers, and on campus and off campus departments.
Required
Interpersonal skills sufficient to interact diplomatically with the public in a high volume, continuous public contact setting.
Required
Ability to answer questions, solve problem and make sound recommendations by gathering data, conducting administrative analyses requiring knowledge of the university's administrative, organizations, policies, procedures, and practices.
Required
Ability and judgment to maintain confidentiality and exercise discretion in the communication and handling of sensitive information with discretion and tact.
Required
Working knowledge of Microsoft Office (Word, Excel, PowerPoint), Internet, and Email (Outlook) or other comparable computer software programs
Required
Typing and computer entry skills and proficiency to produce documents.
Required
Writing skills to prepare concise, logical and grammatically correct correspondence and documents
Required
Working knowledge or ability to learn university online systems to transact university business.
Can be trained
Working knowledge of University staff hiring policies and procedures and ability to recall and apply major and commonly used provisions and specific rules.
Can be trained
Understanding of privacy regulations and practices related to student records. Ability to handle and process confidential student and/or faculty information and files with professionalism and discretion.
Required
Demonstrated ability to work effectively as part of a team to include cooperation, flexibility and respect for ideas and work habits of others
Required
Must be able to work evenings and/or weekends as needed for events
Required
Must be able to maintain a regular schedule and on-time attendance.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
06-09-2022
External Posting Date:
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
4:30 pm
Qualifications for Position
18
Records
Qualifications
Required/Preferred
Ability to react sensitively in multicultural environments and to understand the academic and social realities of underrepresented, low income and first generation students.
Required
Demonstrated skill and ability in coordinating programs, projects and activities as demonstrated by creating ideas, determining procedures or courses of action, selecting methods and implementation and prioritizing program objectives and tasks.
Required
Skill in speaking with persons of various social, cultural economic and educational backgrounds to explain department policies, procedures, and /or operational and administrative processes using appropriate vocabulary and grammar.
Required
Skill in listening perceptively and conveying awareness and understanding.
Required
Skill in prioritizing assignments, to complete work in a timely manner when there are changes in workload, changes in assignment, pressure of deadlines, completing requirements and heavy workload
Required
Ability to establish and maintain cooperative working relationships with co-workers, managers, and on campus and off campus departments.
Required
Interpersonal skills sufficient to interact diplomatically with the public in a high volume, continuous public contact setting.
Required
Ability to answer questions, solve problem and make sound recommendations by gathering data, conducting administrative analyses requiring knowledge of the university's administrative, organizations, policies, procedures, and practices.
Required
Ability and judgment to maintain confidentiality and exercise discretion in the communication and handling of sensitive information with discretion and tact.
Required
Working knowledge of Microsoft Office (Word, Excel, PowerPoint), Internet, and Email (Outlook) or other comparable computer software programs
Required
Typing and computer entry skills and proficiency to produce documents.
Required
Writing skills to prepare concise, logical and grammatically correct correspondence and documents
Required
Working knowledge or ability to learn university online systems to transact university business.
Can be trained
Working knowledge of University staff hiring policies and procedures and ability to recall and apply major and commonly used provisions and specific rules.
Can be trained
Understanding of privacy regulations and practices related to student records. Ability to handle and process confidential student and/or faculty information and files with professionalism and discretion.
Required
Demonstrated ability to work effectively as part of a team to include cooperation, flexibility and respect for ideas and work habits of others
Required
Must be able to work evenings and/or weekends as needed for events
Required
Must be able to maintain a regular schedule and on-time attendance.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
06-09-2022
External Posting Date:
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