Student Experience Advisor, FEMBA

The Fully Employed MBA Program is a top ranked executive type MBA program. It is the largest MBA Program at UCLA Anderson School. This nationally top-ranked MBA program is self-supporting.

The FEMBA Program seeks to provide innovative academic and networking opportunities for students who hold full-time managerial positions.

Under the general supervision of the Associate Director of Student Experience, the Student Experience Advisor supports educational initiatives, programs, relationships, classes and special events and student services assumes the following primary responsibilities: manages a class of ~250 graduate students (registration fee collection, student affairs, and curriculum advising); manages a variety of critical student services; supervises ~10 undergraduate office assistants; provides leadership and/or assistance with projects and events that are organized by FEMBA Program's Student Experience office; works closely with FEMBA students and staff, Anderson faculty and administrators, UCLA campus services, and external vendors; manage a variety of new and continuing projects and activities that support FEMBA Operations and Student Services, requiring a high level of competency in the use of use of Microsoft Office software programs. Responsibilities require need to work a flexible schedule and as a fully-participating member of a management team to deliver a wide range of services to students, faculty, and senior management.

Percentage of Time:
100

Shift Start:
8:00 am

Shift End:
5:00 pm

Qualifications for Position

24
Records

Qualifications

Required/Preferred

1. Two or more years of student affairs and operations management experience in an academic setting.

Required

2. Proven ability to take initiative, to work independently (but collaboratively), and to follow through on assignments with minimal direction.

Required

3. Ability to establish priorities, meet set deadlines, and complete tasks in a timely manner.

Required

4. Ability to interpret, to follow, to clearly explain and to enforce policies and procedures; ability to accurately counsel and guide students on questions and concerns in regards to the program and university policies.

Required

5. Ability to systemically analyze problems, propose solutions, and/or recommendations and act.

Required

6. Excellent communication skills (verbal and written) to relate complex information clearly, concisely, accurately and diplomatically.

Required

7. Excellent writing skills to prepare concise, logical and grammatically correct correspondence and reports.

Required

8. Ability to work in demanding situations while keeping customer service orientation.

Required

9. Excellent interpersonal skills to interact effectively and to establish cooperative working relationships with professional students, faculty, administrators/staff, alumni, corporate executives, vendors and persons of various socio-economic, ethnic and cultural backgrounds.

Required

10. Experience in effectively working in a team environment; experience in leading teams.

Required

11. Ability to conduct professional business negotiations with new and established vendors to ensure excellent service and prices, and to promote continual vendor improvement upon services offered.

Required

12. Proven supervisory skills to lead teams, train, effectively delegate and monitor work assignments; ability to motivate support staff.

Required

13. Demonstrated ability to successfully organize, plan, and execute small and large-scale projects and events.

Required

14. Knowledge of accounting principles for processing accounting forms, travel documents, and spreadsheets; ability to prepare expense statements and budgets.

Required

15. Working knowledge of purchasing practices including determination of needs, selection of items, and reconciliation.

Required

16. Math skills to prepare budget/expense reports, complete purchase forms, and to read and balance account statements (billing and receivables).

Required

17. Ability to organize large amounts of information concisely, systematically, and accurately.

Required

18. Strong proficiency in Microsoft Office suite, with emphasis in Word (creation of forms, signs, labels) and excel (tables, formulas, database functions, spreadsheets, data sorts, mail merges, etc).

Required

19. Ability to use and comprehend University on-line systems: BAR (billing and receivable), SRS (student records systems), CDW (campus data warehouse), CCLE (common collaboration and learning environment, Express System, and Oasis. Bruin Learn.

Required

20. Ability to conduct Web searches and use email.

Required

21. Valid CA driver's license for operation of university vehicles.

Required

22. Availability to work evening and weekends and flexible schedules; Tuesday-Saturday and occasionally on Sundays year-round.

Required

23. Ability to physically lift 20-30 lbs. to move tables and chairs, to access materials in high or low places, to move carts, boxes, etc.

Required

24. BA/BS degree

Preferred

Additional Posting Information

Bargaining Unit:
99-Policy Covered

Application Deadline:
03-09-2023

External Posting Date: