What are the responsibilities and job description for the PM Lead, 1pm-930pm, $15-17/hr position at UCO Dining?
Summary: Coordinates the activities of the other food service employees within the facility. Createsan enjoyable dining experience for the customers, staff and visitors in accordance with applicable federal, state and local standards.
Essential Duties and Responsibilities:
§ Provides quality customer service to customers by providing one on one attention to the detail.
§ Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control.
§ Ensure timely and efficient meal service to all service areas. Supervises serving of meals.
§ Responds to customer complaints in person at the time of the complaint and via e-mail for electronically received complaints.
§ Trains employees in methods of performing duties and assigns and coordinates work of employees to promote efficiency of operation and excellence in food and service.
§ Determines work procedures, prepares work schedules, and expedites work flow.
§ Utilizes proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll/time keeping, etc.
§ Directs and participates in the overall sanitation and safety of the facility and employees in accordance with both company standards and government regulations.
§ Issues written and oral instructions.
§ Assists in the selection and orientation of employees and oversees training of staff in areas of responsibility.
§ Other duties may be assigned.
Education and Experience: High School Diploma, GED preferred or equivalent combination of education and experience.Must have prior experience supervising a food service operation.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Qualifications: Must possess valid Food Handler's Permit.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, and taste or smell. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds.
Work Environment: While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and risk of electrical shock. The noise level in the work environment is usually moderate.Job Summary
Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
Essential Duties and Responsibilities:
- Responsible for providing training and creating work schedules.
- Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
- Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
- Acts as the contact person for employees with complaints or requests for time off.
- May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
- Performs inventory management to maintain high valuation and minimal waste.
- Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
- Monitors marketing, confirming that signage is current and appropriate.
- Upholds policies and procedures to guarantee compliance with company and client expectations.
- Performs other duties as assigned.
The Benefits
We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:
- Opportunities for Training and Development
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Our Commitment to Diversity and Inclusion
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Weekend availability
Ability to commute/relocate:
- Edmond, OK 73034: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $15