EDI Assistant

Founded in 1986 as a partnership between Nittoku and Autoneum, UGN is the preferred producer of high quality acoustic, interior trim, and thermal management products, and a recognized leader in customer satisfaction for the Japanese transplant automotive industry in North America. UGN, with more than $400 million in revenue, has six locations in the United States—Novi, Michigan; Jackson, Tennessee; Monroe, Ohio; Somerset, Kentucky; Downers Grove, Illinois; and Valparaiso, Indiana; as well as a location in Silao, Guanajuato, Mexico—specializing in manufacturing, research, development, testing, and service support.

Learn more about UGN at: https://ugn.com/

https://vimeo.com/255503961

https://www.linkedin.com/company/66127

The 180,000 square foot UGN Valparaiso, Indiana facility opened in 1997 and has 330 team members currently. UGN has a strong, corporate wide focus on giving back to the community, and as such the team members at the Valparaiso, Indiana, facility are proud supporters of Housing Opportunities, a HUD-approved and state-certified housing non-profit agency serving Northwest Indiana. The Valparaiso facility has won numerous awards over the years, including the Toyota Certificate of Achievement—Quality Performance, the Subaru Quality Achievement Award, Nissan Zero Defect Award, and the Honda Quality Performance Award.

The EDI Assistant enters all requirements into system to produce accurate and timely packing slips for shipments. Assembles, files and forwards associated bills and labels. Assists EDI Coordinator to coordinate daily operations of EDI. Troubleshoots, identifies and resolves daily system issues that impact UGN's ability to effectively satisfy our EDI and customer needs.

Responsibilities:

• Demonstrate working knowledge of Fundamental Inventory Concepts.
• Review and reconcile scheduled shipment information; translate incoming shipments.
• Reconcile ASNs, making necessary corrections to file and generate ASNs.
• Monitor current EDI processes, distribute work assignments and perform systems tasks to ensure uninterrupted service level to internal customers and trading partners.
• Using Oracle reports and inquiry screens to troubleshoot, research, identify, and resolve EDI issues if capable and or escalate to EDI Coordinator as per necessary.
• Receive and process all customer requirements.
• Communicate customer requirements daily and weekly as consistent specific customer transmissions and/or as changes are identified.
• Ensure all UGN shipping Material Handlers on their specific shift understand specific customer shipping policies and procedures.
• Monitor shipment accuracy of all inbound/outbound materials.
• Maintain departmental goal of 100% shipping performance accuracy.
• Assist with scheduling/training of material handlers to ensure customer expectations are met.
• Maintain 5S performance level.

Daily Actions:

• Review and print out customer shipping line up sheets.
• Check in and direct freight carrier drivers.
• Print out labels as per specific customer label requirements (not to be confused with creating or printing label issue containers).
• Monitor, record, and communicate customer expedite details to plant leadership.
• Provide updates to EDI Coordinator and Materials Manager of delivery performance from their specific shift.
• Ensure for shift communication of customer shipments status, expedites (if applicable), critical item numbers in production, and any policy or plant updates and/or changes (if applicable).
• Ensure departmental alignment with Shipping Coordinator in team member training, shipping and receiving procedures, and trailer management processes.
• Back up EDI Coordinator when absent and/or as needed for plant leadership related meetings or customer visits.
• Perform related duties as assigned.

Supervisory Responsibilities:

• At this time no direct supervisory responsibilities exist in this role, however shift leadership actions are expected in regards to safety, communication, training, and overall departmental policy.

Qualifications:

• High school diploma or general education degree (GED); or one year plus related experience and/or training; or equivalent combination of education and experience.
• Proficiency with Microsoft Office applications such as Word, Excel, and Microsoft Outlook.
• Experience with ERP Systems (Oracle) is a plus.
• Strong communication skills and a customer service focus is required.
• Ability to multi-task, be organized and follow up on open issues.