IS SUPPORT ANALYST

IT Support Analyst

Mental Illness is more prevalent than ever after all we have endured since 2020. As the leading (and largest) free-standing psychiatric hospital in Atlanta, Peachford is here to help. We are searching for an on-site IT Support Analyst with entry-level experience to provide IT support to our 246-bed hospital and 500 employees.   Peachford has been a leader in behavioral health and addictive disease treatment since 1973. Nearly 10,000 children, adults and seniors every year come to Peachford seeking the best psychiatric care available. Our hospital is located on a 38 acre wooded campus in the Dunwoody neighborhood of North Atlanta.

What We Offer You:

• Challenging and rewarding work environment with the opportunity to make a difference in the lives of others
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement Program, Retention Bonus Program, and Referral Bonus Program
• Free parking on premises

Attributes of a successful Peachford Employee:

• A belief that mental illness and addiction are treatable conditions
• Ability to interact with individuals of all levels
• Desire to consult with leaders and staff and to solve their issues
• Patience and understanding
• Supportive of teamwork – it takes a village
• A strong understanding of the importance of following rules and policies
• Above all, the desire and ability to keep our patients safe

What we will ask you to be responsible for in this role:

• Configure, install, set-up and trouble-shoot desktop hardware and software for workstation, printers and other peripherals to operate on hospital network. Establish users accounts and access; reset passwords. Solve connectivity issues on workstations and wireless hubs.
• Manage the installation of hardware and software for system upgrades and provide installation support.
• Install, and maintain appropriate network protocols.
• Implement and maintain procedures for server downtime and disaster planning. Monitor environmental conditions within server room and other pertinent work areas.
• Implement policies and procedures for security of remote network access and ensure compliance with established corporate IT policies and procedures.
• Manage cable connections, drops and panels in the system and handle necessary changes and additions.

What's Required In Order to Successful in this Role:

We train you to be the best, but there are a few minimum requirements for this position:

• Education – Bachelors degree in an IT related field.
• Experience – Prefer one year of on-site IT support experience
• Certification - CompTIA Security ;CompTIA A

Other Skills

• Written and oral communication skills.
• Skills in case management.
• Skills in time management.
• Knowledge of acute psychological disorders, and advanced principals of abnormal psychology.
• Familiarity with follow-up resource services available to patients.
• Skills in maintaining information as highly confidential.
• Ability to treat all age populations as needed or have the capacity to develop skills through the
• organization’s cross-training and orientation program.
• Ability to clearly summarize pertinent clinical information via written correspondence and medical records documentation.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.comor 1-800-852-3449.

What's Required In Order to Successful in this Role:

We train you to be the best, but there are a few minimum requirements for this position:

• Education – Bachelors degree in an IT related field.
• Experience – Prefer one year of on-site IT support experience

Salary : $0