Sr. Project Manager - Crossings

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhsinc.com

The Corporate Information Services Department is seeking a dynamic and talented Sr. Project Manager – Crossings.

The Sr. Project Manager - Crossings manages the implementation of Crossings applications Manages projects for the various information systems.  Manages all aspects of projects assigned from preparing project schedules through final implementation.  Oversees modifications to existing applications that will effectively accomplish desired objectives.  Provides technical support and project direction to Crossings clients as needed.  Coordinates work assignments given in order to meet deadlines and ensures continued progress toward assignment completion. Shares experience and expertise with other members of team. 

Key Responsibilities include:

Project Management:

• Regularly meets with Crossings clients, vendors, and IS staff to develop/modify system specifications.
• Design solutions for applications and prepare the appropriate documentation.
• Serves as liaison between clinicians, and clients, as appropriate.
• Serves as project manager or backup for assigned projects: runs meetings, manages agendas/minutes, tracks tasks, issues, and action items, escalates risks and issues as necessary, and drives projects to completion.
• Serves as a mentor to other project analysts to assist in moving the project management culture forward. 
• Assists with strategic planning and management for the Crossings portfolio of clients.
• Adheres to appropriate Crossings Project Management standards.
• Provides documentation of project progress using Crossings selected project management toolsets or creation of project toolsets as needed.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Provides on call after hours support as needed.
• Gathers data required for assigned projects.
• Assists with event planning and management for large project events.
• Travels to facilities as needed in support of project management responsibilities – some night and/or weekend coverage may be requested.

Administration Oversight:

• Manage Crossings clients code versions. 
• Develop project plans to keep clients current on supported versions of Crossings software.
• Supervise development of test data, system testing and documentation for all phases of the application development life cycle. 
• Perform Q/A on application functionality.
• Adhere to Crossings Service Level and Change Management Policies. 
• Researches and resolves implementation-related Customer Support Center Tickets including major application upgrades.
• Provide on-call support as scheduled. 
• Provides project management support and guidance to other team members as required.
• Establish and maintains regular communications with user community.
• Oversee the training of users in operating procedures for application.
• Prepares and promptly submits all routine and special reports.
• Contributes to performance evaluation of junior staff members.
• Keeps management well informed of activities, needs, problems.
• Performs other tasks as required by management.
• Maintains Service Excellence principles.

Project Management Application Support/Maintenance:

• Participates in administration of project management application.
• Provides end user support for project management methodology and application.
• Participates in end user education of project management methodology and application.

Position Requirements:

Knowledge:

• Bachelor’s degree required
• Extensive experience with project management in Information Systems including eight or more years of progressively more responsible Information Systems or Healthcare Project Management experience. 
• Previous experience in a consulting role and or supporting revenue generating clients preferred.
• Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with Crossings clients to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications. 
• Understanding of hospital workflow and operational processes within a department or interdepartmentally preferred. 
• Advanced working knowledge of system application implementation, enhancement and support methods. 
• Advanced working knowledge of project management tools and methods.

Skills:

• Strong organizational skills with an ability to prioritize and meet deadlines.  
• Comfortable and confident interacting with hospital and corporate personnel at all levels. 
• Working knowledge of IS standards and quality methods and metrics. 
• Strong customer focus and ability to set and manage client expectations.
• Advanced computer skills and experience with Microsoft Office applications required. 
• Language proficiency in English, with excellent written and oral communication skills. 

License or Registration Requirements: Licensure not required.  PMP certification preferred.

Travel Requirements: up to 10% domestic US travel.

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Salary : $11 - $0