What are the responsibilities and job description for the Site Manager position at Ultimate Shine Car Wash?
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Ultimate Shine Car Wash, currently operating 17 locations within Tennessee, Virginia, and West Virginia, is continuing to grow as the leader in express car wash operators. Our newest location will be opening January 2023 in Parkersburg, WV!
Ultimate Shine Car Wash is actively seeking an energetic self-starter to join our team as Site Manager for our newest location coming soon to Parkersburg! If you are someone who prides yourself in a job well done, enjoy leading others, and a part of a growing organization, this is the job for you!
We are looking for someone to provide day-to-day leadership and training to team members. Start-up operations of assigned Car Wash Site. Provide guidance and solutions for technical, mechanical, customer, and employee issues or concerns.
Essential Functions:
- Responsible for all financial accounting, including daily reconciliation of cash that comes into the carwash.
- Responsible for driving membership sales and meeting overall sales goals for the site.
- Hire and train new Crew Members, including Assistant Managers.
- Administer feedback to employees and engage disciplinary procedures as needed.
- Satisfactorily resolve customer and crew member complaints.
- Maintain an understanding of how Ultimate Shine’s equipment works; perform maintenance on car wash equipment and troubleshoot inoperable equipment on site.
- Ensure team members understand job responsibilities and demonstrate proficiency in all tasks.
- Become an active member of the local community by participating in community organizations.
- Back up and fill open shifts, at times with little to no notice.
- Ensure proper inventory of chemicals, office supplies, and uniforms are kept in stock.
- Communicate daily with Market Manager regarding any concerns/issues and answer questions.
- Resolve customer complaints; communicate, assess, and determine vehicle damage costs as needed.
- Demonstrate professionalism at all times, including dressing in appropriate attire.
- Exhibit respectful communication with all customers and team members.
- Track Crew Member hours in order to avoid overtime status.
- Gather money from XPT machines and make an accurate deposit.
- Demonstrate ability to read and understand UniFirst invoices; train others how to read invoices.
- Other duties as assigned.
**This job will be expected to complete the following functions. This is not an all-inclusive list. This job may be assigned other functions or tasks. This is meant to be a general description of the most essential functions only.
Requirements (Education, Certifications, Knowledge, Skills, and Abilities):
- Ability to stand for the entirety of your work shift.
- Sales experience.
- Comprehend written and verbal instructions and carry them out.
- Must possess excellent judgment and decision-making skills.
- Ability to work at least 45 hours per week; be willing to work flexible hours including nights, weekends, and holidays, which may include overtime.
- Understanding of car wash equipment and how to perform maintenance on the equipment.
- Understanding of and the ability to train others on UniFirst invoices.
- Prepare to be “on call” as needed.
- Ability to troubleshoot and solve car wash concerns at the site.
- Have the ability to lift 50 lbs.
- Exhibit excellent customer service skills and professionalism at all times.
- Demonstrated ability to manage time wisely.
- Satisfactorily meet the probationary period monthly reviews and time limit expectations.
- Must be at least 18 years of age.
- Exceptional leadership skills and the ability to train and support employees on routine and complex tasks.
- Ability to follow procedures and complete paperwork regarding customer complaints.
- Willingness to travel up to 50%
Excellent earning potential, opportunities for growth, great benefits and a fantastic team.
Apply today!
Job Type: Full-time
Pay: $30,813.48 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Parkersburg, WV 26101: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $30,813 - $50,000
