What are the responsibilities and job description for the Inside Salesperson/ Customer Service with Plumbing position at Ultimate Staffing Services?
Job Description
We have an amazing opening for a Plumbing company for a Inside Salesperson / Customer Service Rep.
Must have HVAC or plumbing experience.
Duties :
- High school diploma or equivalent
- Minimum 1 year experience in customer service or inside sales; contractor sales preferred
- Knowledge of products sold in the Profit Center
- Experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data
- Possess outstanding customer service, telephone / verbal communication, and generous listening skills
- Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell
- Build influential relationships and trust with customers and vendors through open and interactive communication
- Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, ask for the order and close the sale
- Be able to build positive working relationships and inspire teamwork with co-workers
- Be able to learn and operate the computer related systems used to process orders
- Be able to learn to operate warehouse material-handling equipment
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals
Send your resume
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
To apply please email your resume to [email protected]