Business Analyst

Position Summary (Purpose of job):

The primary responsibility of this role is to collect, analyze, and report both internal and external data to support and develop internal strategies. This involves direct collaboration with Sales, Marketing, Operations, and the companies HQ. Proficiency in both verbal and written communication in English and Korean is crucial for effective reporting to leadership teams in the US and Korea. Additional responsibilities include forecasting sales, collecting pipeline data, measuring Sales KPIs, reporting on customer status, and ensuring data alignment internally and with HQ.

Key Responsibilities

%

1.

Collect information from internal sources and develop insights for Senior Business Analyst and other business development leaders

20

2.

Develop strategic recommendation to support Leadership as requested

15

3.

Manage ongoing data to support the sales team, including compiling and analyzing forecasting data on a weekly, monthly, quarterly, and annual basis

15

4.

Responsible for supporting daily forecast with the sales leadership

10

5.

Define, monitor, and manage individual metrics for the sales team

10

6.

Present findings and insights to leaders, providing recommendations for program enhancements

10

7.

Develop Ad-Hoc reports for Leadership Team

10

8.

Support the team in areas defined by Sales department leads, as needed.

10

100%

Minimum Job Qualifications:

Education/Training -

• Bachelor's degree in business administration, economics, mathematics, statistic or equivalent combination of education and experience required
• Minimum of 2 years of experience in business analysis or a related role
• Experience working as part of a multi-function project team, including interacting and following-up with multiple stakeholders including but not limited to program leaders, process owners, executive leaders, and department staff
• Must be Koren/English bilingual

Business Experience -

• Experience in data gathering, data cleaning, statistical analysis, and data visualization
• Use statistical techniques, regression analysis, and forecasting methods to evaluate campaign performance and provide data-driven optimization recommendations
• Ability to communicate effectively, both verbally and in writing, and the ability to complete requests successfully against established timelines with minimal supervision
• Strong internal customer service focus, with the ability to interpret and summarize data to help achieve strategic and operational goals

Necessary Skills/Attributes -

· Strong grasp of statistical concepts and techniques with analytical and problem-solving skills

· Intermediate to advance proficiency in MS Office Suite, with strong emphasis in Excel and PowerPoint

· Plan, organize, and prioritize multiple assignments and projects

· Demonstrated competency in both oral and written modes for internal and external personnel at all levels (in English & Korean)

· Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames

Working Conditions:

Environment (Office, warehouse, etc.) -

· Operate a computer keyboard, telephone and view a video display terminal more than 90% of work time

· Visual acuity, color distinction, and numeric and character detail distinction for the analysis and preparation of statistical reports and information

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.