What are the responsibilities and job description for the Program Assistant position at UMass Lowell?
General Summary of Position:
The Program Assistant oversees management of department administrative functions including inquiries, some budgeting and general student advising.
Additional Job Duties:
- Assist in managing the student application, student enrollment, program marketing, and program administration of education abroad programs.
- Support the Via TRM enrollment management software product through management of student enrollment, updates/customization and reports
- Promote and market education abroad programs through departmental social media, events and outreach efforts; create, maintain and publish cyclical program marketing materials in print and web-based
- Assist in development and delivery of presentations, workshops and informational materials geared towards inclusive community programming and increasing enrollment for target populations
Minimum Qualifications (Required):
Education:
- Bachelor's degree required
Experience:
- Demonstrated administrative experience is required
- Background in education abroad programming and/or higher education administration is highly desirable
- 2-3 years professional experience required, however will consider candidates with HS diploma or GED/equivalent and at least 6-8 years of experience.
Skills:
- Excellent administrative, oral and written communications skills and attention to detail
- Demonstrated ability to work simultaneously on multiple projects, work as a member of a team and student advising skills
- Excellent judgment and ability to deal with difficult situations, including emergencies and crisis abroad
- Demonstrated intercultural understanding, familiarity of U.S. and foreign university structures, and prior experience with education abroad programming
Preferred Qualifications:
- Bachelors Degree in international studies, intercultural relations, education, foreign language, or a related field is preferred;
Masters preferred - Knowledge of Microsoft office (Excel, Publisher, Word), PeopleSoft, Via TRM. Use of social media in marketing and outreach helpful
Special Instructions to Applicants:
Review of applications will begin immediately and will continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.
This is a part-time, temporary, non-unit, non-benefited position.
Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.
The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
