What are the responsibilities and job description for the Medical Office Supervisor (Auburn Medical Associates) position at UMass Memorial Health?
Requisition #: 224963
Title: Supervisor, Medical Office, CMG
Department: Auburn Medical Associates
Posting Date: March 1, 2022
Status: Exempt
Shift: Days
Hours: 40 Hours
Shift Length: 8
Location: UMass Memorial Medical Group: 103 MILLBURY STREET, AUBURN, MA
Previous supervisor experience managing a medical office preferred.
Position Summary:
Supervises employees and activities for the efficient administration of medical office activities in a large medical practice office. Coordinates a broad range of related functions to include patient billing-related activities, patient registration and scheduling, medical transcription, medical records, budget administration, etc. Ensures and performs administrative support services for a Physician Leader, Group Practice Manager/Physician or similar position.
Major Responsibilities:
- Monitors workflow and productivity to evaluate office performance. Takes corrective action to ensure the efficient and effective workflow.
- Directs patient care activities. Assesses patient flow. Develops and maintains systems and processes to assure efficient flow.
- May perform duties of a certified medical assistant if qualifications are met. MA certification must be maintained.
- Creates a team focused environment by coordinating clerical and clinical staff to ensure quality patient care.
- Ensures the production of correspondence, transcribed medical reports, memos, etc.
Position Qualifications:
License/Certification/Education:
Required:
- S. Degree in Business Administration or equivalent
Experience/Skill:
Required:
- Five (5) or more years of medical administrative office experience. Strong oral and written communication.
- Excellent interpersonal skills. Excellent organizational and analytical/problem-solving skills.
- Ability to coordinate and organize multiple functions and activities. Proficient in computer
- software products such as word processing, spreadsheet, MSDITECH, IDX, etc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
