Child Care Administrator

At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope driven, service oriented, and excellence focused. To learn more about our values, please read our Statement of Faith. 

Job Title: The Reagan Program Director/Child Care Administrator

Job Status: Full Time-Exempt (40-55 hours) 

Job Location: Waco, TX 

Job Summary: The Reagan Program Director/Child Care Administrator will be responsible for policy implementation and compliance, budget management, support efforts to ensure that The Reagan is well resourced, maintaining all required detailed records of staff and residents, supporting the House Director, and operating in full compliance with all state and county regulations and contractual agreements. 

Compensation: Annual salary benefits

Benefits: Option of health insurance for employee and family, life insurance, and option to participate in retirement plan (3% salary match after 90 days with 1-year vesting period)

Schedule/Availability: Monday-Friday 8:30am -5:30pm. Availability on weekends, evenings, or holidays required when covering supervisory call for crisis response.

Working conditions: Work performed in normal office environment, residential home, or other professional environment. Work duties may on rare occasions be performed in an environment requiring exposure to weather extremes, fumes, odors, and noise.

Travel: This position may require limited travel for training and team/professional development opportunities.

Job Responsibilities:

• Ensure full compliance with all state and county regulations and contractual agreements.
• Oversee the onboarding process and ensure that all new staff meet the onboarding training requirements. Create and maintain onboarding training checklist, including onboarding training on documentation.
• Ensure all staff follow all policy and protocols including Unbound Now’s Abuse Prevention & Response Policy.
• Implement Progressive Discipline policy when needed. Update and train on policies as needed.
• Research and stay up to date on all policy and programmatic requirements related to a General Residential Operation (GRO).
• Work with all agencies involved in licensure and certification, including but not limited to DFPS/CPS and HHS
• Ensure relationship based, trauma-responsive, survivor centered services in collaboration with on-going system and service or investigation based case management.
• Participate in service plan meetings as a member of the treatment team.
• Recruit, screen, train, and manage volunteers and interns for The Reagan, including maintaining all required documentation, including background checks and initial and ongoing training requirements.
• Observe and interact with staff, volunteers, residents, and other individuals, to ensure the quality of care for youth and program services.  
• Maintain detailed staff and volunteer records. Documentation is done in a timely and professional manner, ensuring that new staff, volunteers, and interns are not left alone with youth until all required onboarding items have been completed and documented.
• Ensure with HR that all items have been completed before scheduling new staff to work; ensure that all required documentation for new employees is uploaded to Bamboo before new employee engages with any youth.
• Be able to provide data for programmatic grant reporting properly and in a timely manner.
• Assess the home’s operations, program, and reporting and provide reports to Unbound Now Waco’s Executive Director, making recommendations to address identified problems. 
• Ensure the provision of planned but flexible program activities designed to meet the developmental needs of children.
• Plan program activities a month in advance, communicating plan with the treatment team.
• Provide 1:1 support to all youth within the home and document treatment plan progress.
• Provide direction and overall management of the treatment program.
• If problems arise, alert Unbound Now Waco’s Executive Director and follow designated reporting and notification protocols.
• Comply with Unbound Now policies and code of conduct .
• Participate in team meetings, staff training, and other collaborative efforts as needed. 
• Review surveillance video during week of on call rotation and document the review; alert supervisor if anything is questionable and preserve video footage.
• Oversee House Director, including ensuring that all required documentation is completed in a timely manner by direct care staff. 
• Oversee or facilitate response to alleged incidents and grievances, including incident report and communication to staff, in collaboration with Unbound Now Waco Executive Director.
• Ensure that all required documents, such as guardianship, are uploaded to Extended Reach prior to admission or discharge.
• This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The scope of the position may change as necessitated by organizational demands.

Desired Outcomes:

• All federal, state, and local regulations are being met 
• The minimum standards for a GRO in the state of Texas are being met or exceeded 
•  Treatment goals are being measured and communicated with necessary parties effectively 
• Client’s physical, emotional, and social needs are met through comprehensive case management 
• All deadlines for grant reporting is done in a timely manner

Working Relationships: 

Supervisors:  Unbound Now Waco Director of Programs 

Works with:  Unbound Now HQ team, Unbound Now Waco team, DFPS, Texas HHS, Governors Child Sex Trafficking Team, partner agencies, service providers, and referral sources 

Supervises:  Case Manager, House Director. Interns, and Volunteers

Experience and Education:

• Master’s Degree or higher in psychology, social work,or related field
• Bachelor’s Degree with two years of residential management experience
• Child Care Administrator License required

Job Requirements:

• Mature Christian faith
• Three references, (supervisor, professional, personal)
• Agree to and pass all required criminal background checks, including DFPS criminal history check and abuse and neglect registry check
• Pass employment eligibility verification
• Willingness to use personal vehicle for work travel; valid driver’s license; reliable vehicle; current car insurance
• Abide by all Unbound Now policies and procedures at all times, including Unbound Now’s Abuse Prevention and Response Policy
• Thorough commitment to the vision, mission,and values of Unbound Now

Critical Qualities: 

• High level of emotional maturity and responsibility
• Strong commitment to the mission of Unbound Now
• Commitment to personal and professional growth
• Strong service ethic and commitment to excellence
• Positive and innovative problem solver
• Ability to build trust and good working relationships with others
• Courageous, trustworthy and tenacious in achieving goals
  
• Excellent organizational and administrative abilities
  
• Ability and willingness to maintain confidentiality of sensitive information
• Ability to stay hope-filled in the fight against human trafficking

Physical Requirements:

• Demands frequently require close visual attention
• Demands frequently require prolonged mental concentration
• Demands sometimes require ability to lift loads up to 50 pounds