Director Information Technology - Business and Revenue Cycle Systems

UNC Health
Morrisville, NC Remote Full Time
POSTED ON 4/2/2024

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

This position will have responsibility for the technologies leveraged in the Revenue Cycle space of the UNC Health Care System. Major portfolios include registration and scheduling, coding and health information management, physician and hospital billing, claims, and follow-up, self-pay receivable management, and post-acute and ambulatory surgical center revenue cycle services. Selected candidate will play a critical role in leading key projects to drive value through technology and automation across all revenue cycle products. Proven success leading transformational projects in the electronic medical record (EMR) space is required. Qualified candidates must have healthcare IT experience, success with large complex projects rollouts, superior written and verbal communication skills and experience managing vendor products and relationships. Ability to work with all levels of the user community including the C-Suite and in depth EMR product and domain experience is necessary with experience on the Epic EMR platform.


Responsibilities:


1. Communication - Effectively communicates expectations and responsibilities to subordinates. Actively listens and addresses issues and concerns promptly. Establishes a shared vision with employees.
2. Compliance - Ensures compliance with health system and external accrediting agency guidelines and regulations. Develops, maintains, and ensures adherence to policies and procedures related to IT security/privacy.
3. Customer Focus - Creates exceptional customer relations and maintains those relationships through continuing improvement efforts. Exhibits courtesy, cooperation, and respect towards customers.
4. Leadership - Directs system-level operations, develops goals and objectives, and administers policies, procedures and processes as needed.
5. Strategic Planning & Financial Awareness - Aligns system-level objectives with organizational strategic plans. Develops operating budget and capital requests. Monitors financial performance and adjusts resources to maximize profitability while maintaining exceptional quality and service.
6. Technical Support Administration - Consults and provides technical support on technical aspects of contracts. Oversees project budgets once established and implements projects in accordance with established project plan.


Qualifications

Education Requirements:
  • Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
  • No licensure or certification required.
Professional Experience Requirements:
  • If a Bachelor's degree: Eight (8) years of related experience and five (5) years of progressive management experience.
  • If an Associate's degree: Twelve (12) years of related experience and five (5) years of progressive management experience.
  • If a High School diploma or GED: Sixteen (16) years of related experience and five (5) years of progressive management experience.
Knowledge/Skills/and Abilities Requirements:
  • Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.


Job Details

Legal Employer: NCHEALTH

Entity: Shared Services


Organization Unit: ISD Administration

Work Type: Full Time


Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid


Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.


Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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