Operations Coordinator

Uneekor: Obsession Engineered

It is an exciting time to join Uneekor as we continue to grow in the golf technology space. We aim to lead the transition of how the world’s golfers improve, train, and entertain through the power of technology.

Uneekor uses technology and design to connect the world through golf, empowering every golfer to be the best version of themselves on and off the course. Coming from the commercial golf simulator market success at the global level, we have revolutionized the US golf simulator industry by offering first-of-its-kind overhead launch monitors in the open technology platform to thousands of individual golfers. Seamlessly combining hardware and simulator software programs, our passion is to create invaluable content, products, and services that fulfill millions of golfers’ passion for their love of the game.

The Role

The Operations Coordinator is responsible for supporting sales, logistics, returns, and procurement. This position formulates relationships across cross-functional teams such as Marketing and Sales to deliver value-added services to our customers that reflect the organization’s business objectives.

The Operations Coordinator is also responsible for providing effective customer service to external and internal customers by utilizing excellent problem-solving and relationship skills, in-depth knowledge of standard operating procedures, and understanding of the company products and services.

In this role, the Operations Coordinator will be the primary point of contact for various functions such as sales, inventory, customer service, and should maintain a close connection to the business at all times. The Operations Coordinator will aid in developing and executing best-in-class processes, providing expertise and guidance while supporting growth initiatives and adapting to change as necessary.

You will be responsible for:

• Manage orders and ensure they are fulfilled through our system by processing orders, forms, applications, returns, and requests.
• Maintain returns operations by initiating, coordinating and enforcing operational policies and procedures.
• Join efforts in operations innovation initiatives including implementing ERP, CRM software.
• Attract potential customers by answering product and service questions and by analyzing customer needs.
• Prepare product or service reports by collecting and analyzing customer information.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with any departments as necessary.
• Assist with supply chain activities.
• Understand Uneekor’s products inside and out.
• Perform other duties as assigned to achieve operations targets.

For you to be successful you must have:

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Knowledge of and experience with various ERP and WMS systems.
• Proficient with Microsoft Office Suite or related software.
• Sense of urgency.

Education and Experience:

• Bachelor’s degree Business Administration, or related field required.
• At least 3 years’ experience in operational roles highly preferred.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Simple IRA plan
• PTO/Holidays